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Border Plumbing, Heating & Air Testimonials

At Border Plumbing, Heating & Air, we aspire to continually provide our customers the best services, expertise, value and experience when they choose us for their residential and commercial plumbing, heating, cooling and air quality needs.  You can read what some of our existing customers had to say about us below or give us a call and try us for yourself today:

Overall Rating Border Plumbing

Border Plumbing
5 Star Rating
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Great service.

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Julius Khan arrived on time did a great job of installing the furnace and cleaning up after. Explained how use it and the thermostat in a friendly manner.

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Both were very friendly,helpful and knowlegdable. Job turned out great,have no complaints at all. Would definitely recommend.

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I had heard from many friends that this was the company to use for a furnace install, so contacted Border plumbing.Right from the beginning the service we received was amazing,and the installers exemplify how great employees represent the company they wor

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Always very helpful and reasonably priced.

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Had to have all my plumbing replaced. Klaus did an amazing and thorough job. I would recommend this company to anyone. Service was exceptional and they went the extra mile.

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Mike was friendly, professional and knowledgeable. He solved the problem of our ongoing leaky toilet. Thanks Mike!

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Myles was professional, kind and very knowledgeable. I appreciate that I trust him to leave him in my home knowing that the work will be done and he was very kind putting up with my cats. Highly recommend

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Great service, nice people. Had a "On Demand" water heater failure on Saturday. By Monday at Noon a new one had been installed and is working beautifully.

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Border plumbing staff are very knowledgable, courteous, and reliable. They provide accurate quotes, are considerate of your schedule and always clean up after themselves and they go above and beyond with their service. It feels nice to find a company that

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Collin replaced our hot water heater this morning. He was a very talented plumber and worked systematically on unhooking our old hot water heater and connecting our new one. Then he showed me how to operate the new water heater. He was very thorough in wh

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Colin G. arrived on time and didn't quit working until everything was done. He respected our floor and carpeting in removing the old hot water tank and installing the new, and made the effort to fully explain his plans to complete the job. Upon completion

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Had an A/C problem and Dustin was friendly, on-time and honest. Will certainly recommend them to everyone.

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Very very efficient & knowledgeable! Excellent service!

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Very impressed with the customer service and a/c work by Jeff C today. Arrived promptly, very courteous and explained results of his maintenance checks and recommended work. Quick, efficient and left everything clean and tidy. Definitely recommended.

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Mike Crandell, Technician arrived early, diagnosed the problem with our hot water tank quickly, repaired it and also quickly inspected our furnace. He was very thorough and left our place cleaner than when he arrived-:) We will definitely use this company

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Jeff did some warranty work on our furnace. He was fast and efficient. Answered all our questions and was very helpful.

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Very knowledgeable and professional, came when they said they would and were efficient at getting the our HVAC job done, would definitely use again or recommend to a friend

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Dustin was courteous and professional and shared valuable information with us about our HVAC system. His great service was very appreciated. Thanks Dustin!

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Dustin was courteous and professional and shared valuable information with us about our HVAC system. His great service was very appreciated. Thanks Dustin!

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Very knowledgeable and great customer service!

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Very Pleasant and did an excellent job for us.

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Very Pleasant and did an excellent job for us.

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Jeff Coles is a great caring honest technician! Just lately we were having an issue with some water leaking out the bottom of our furnace. Called Border and they immediately sent out a technician, Jeff Coles. He fixed the problem and in addition, he did a

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Super fast service!!! Excellent fellow who was very good, polite and helpful. Very very good service.

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We couldn’t be happier with the service from border. Jeff Coles went above and beyond today. He took the time to thoroughly explain what had happened to our furnace motor and Why and how to avoid it in the future. He explained some things about our system

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Great service. Super helpful, knowledgeable and honest. Honestly, just a good person, you can tell he cares about what he does. He just wants to help. Definitely giving him all my business from now on. Would not hesitate to hang out and drink beer with hi

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Excellent service and staff.

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If you want prompt professional, plumbers with high knowledge of their trade, this is the company to deal with. Mike arrived promptly as arranged, set to work and was finished in a very respectable time period. I have used Border on numerous occasions and

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Steve was excellent at telling me about my air conditioner.

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Border sent a technician within hours of my call, texted me that he could come earlier and then Jeff, the tech, was professional and kept me informed of every step. Was great with the dogs as well. The a/c is doing what it is supposed to again. Thanks!

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Every team member that visited our house were EXCELLENT! From Jeff D. who gave us the estimate, and we didn't have to pay any more than estimated. We are so happy to finally find a company that satisfies after using several other companies. Julian and Kor

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Reliable, friendly, extremely knowledgeable and efficient. Thank you for making our house cool again! Will definitely use them again in the future and call Owen! Kelly & Greg Swank

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Dustin did an excellent job of our service call . Was very clear in his comments and made sure we were aware of any concerns or possible problems and were aware of our options going forward .

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Very quick service on new construction that we wanted. Only 36 hours from initial call to estimator visit to completion of construction. Mike Crandell was very professional and did an excellent job explaining what was planned, reviewing the results, and c

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Prompt, courteous, friendly and overall amazing! Air conditioning quit, gave them a call, they had someone here in 15 minutes. Jeff diagnosed the problem within 10 minutes and had it fixed and running within an hour!

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Both Dayton And Luke were Outstanding Very Professional And Knowledgable and Job was finished in 6 hrs,,After I indeed thought it would be longer with my ancient furnace!!

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Justin Lund came to replace my AC at my home. It was an after normal hours call, but we had just got home to a hot house. He was on time, extremely personable and knowledgeable. He had me going in no time. Very professional. Border has my business from no

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Colin did an excellent job and was very knowledgeable thanks to border plumbing for sending him out I will recommend this company to my friends and family

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Mike was on time, very pleasant and knowledgeable. He diagnosed the problem and fixed it with minimum time and cost. Thanks so much!

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I had a problem with a septic pump and my plumber of 20 years refused to look at it. When contacted, Border Plumbing came out right away. Tyler looked at the problem, gave me a few quotes, and then tackled the difficult problem. Two hours later we were ba

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I was given a time the same day for installation of a hot water heater. Colin was very knowledgable and helpful. I would not hesitate to recommend him for home repairs and installations.

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We were very pleased with Border Plumbing and with Colin G. We noticed a leak from our kitchen tap and called for assistance. We were offered a same day appointment but our schedule did not work out and, instead Colin came first thing the next morning. He

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Jeff was very good, knowledgeable and efficient. He explained everything so I could understand what he was doing. Would recommend Jeff and Border Plumbing without hesitation. Thank you

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These guys, Julian and Luke where awesome. They where helpful, polite. Very professional. Answered my questions. They where great representatives for Border Plumbing, Heating and Air. They are my go to guys!

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Dustin Pratch came to service a/c and gave me a thorough rundown of the steps involved as well as some tips and went over the inspection and explained the results. Dustin was polite as well as knowledgeable and took his time to explain things to my satisf

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Knowledgeable, polite, friendly, clean, considerate, neat, respectful of our home. Gave great and simple explanations on the furnace A/C unit and education. I would highly recommend Border. These three gave quick and attentive service that they can be ver

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Review Date: Jun 23 2019 2:50 pm Customer Name: Patricia Iwamura Employee Name: Jake D. Review Site (click to view): Better Business Bureau

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Just had Dustin Pratch come to my home for my annual HVAC service. Great job! Very informative.

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Fantastic employees make for a great company. Wouldn't think of dealing with anyone else.

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Very professionally, explained clearly and patient. Personably Good job Jeff wouldn't be afraid to have him again.

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Excellent service by a friendly and professional technician. Border offers a five star service at an affordable rate.

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Dayton and Luke install our new******* air conditioner. It was a pleasure to have them in our house. They installed it expertly (like they have done it before), relatively quickly and, as Border always does, cleaned up after their work. Kept me informed d

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Justin L was efficient, thorough, polite, informative and respectful. He inspected our A/C , took pictures to show us what he was talking about. Explained the report thoroughly, asked if we had questions or concerns. Put "booties" on when entering our home. Not bombastic or pushy. Mild mannered and very knowledgeable. We have been using Border Plumbing for many years with their yearly maintenance program and have always been satisfied with their work. But I have to say Justin did the most thorough inspection of our A/C ever!

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Terry Holtom (Electrical) provided excellent service. He went out of his way to be helpful! Highly recommended!

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I had Kordell from Border in today to do my yearly servicing of my A/C and he did a great job. Very thorough and knowledgeable technician. Explained everything very well.

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Friendly, cordial and professional approach to analyzing our old air conditioner. Thorough examination resulted in us having confidence in the results provided by Dustin. Encouraged us to ask questions about the report and provided a good layman's answer.

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In 30 years of owning a home I have never dealt with a more efficient knowledgeable courteous technician in my life I highly recommend Jeff C. he gets 20 out of 10 stars from me, if contacting them for service request him. He's by far the best! Thanks, Robb Markham

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Julius Khan of Border Heating and his team Installed a furnace and airconditon at our place in Westbank B.C. Excellent service ,clean and prompt.We very pleased and satisfied ,would recommend to anyone. Thanks for an excellent job done George Nater

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Technician Jeff H***** came to my home last week to conduct a review of the status of my heat pump, installed by Border sone seven years ago. This was one of several visits from Jeff over the past few years, and it added to my appreciation of his skills and professionalism: I have always found him to be pleasant, trustworthy, accommodating, conscientious and meticulous in his approach to his work--traits which I have found, unfortunately, to be significantly lacking in the area of General Customer Service in too many other areas of the marketplace. *********** Kelowna

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Jeff came when he said he would,he was very informative, checked all the systems and did an awesome job . We would recommend the company to anyone.

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Dustin was very professional, knowledgeable and friendly! I highly recommend him for future calls for our household and any other customer who require your service. We have been most happy with other staff members that have been to our home in the last few months to service our problems. Thank You

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Dustin is a pleasant young man who gave us excellent service.

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Kordell's attention to detail was impressive. He provided thorough explanations in answer to all questions and is a credit to his trade and employer.

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Dustin P***** was our Service Technician. He was to arrive at 8:00 am and was on time. When entering the home he wore protection on his shoes. He explained to me his actions as to what he was doing. He helped me understand the working of our thermostat which I don't think I will fully understand but he had me understanding it better not than in the past four years. He was very professional as well as cordial which you don't always find these days. I wish to thank him.

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Jeff was on time, professional and informative. I would highly recommend him and Border to anyone.

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Richard D and Paul installed a new Air conditioner in our home today and they did an excellent job removing the old AC unit and making adjustments to our furnace as required. Prior to leaving they made sure that they tested the functionality of the new unit. They also extended their stay with making adjustments to our thermostat to make if more tailored to our needs. Excellent Service

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Border Plumbing,Heating & Electrical..Great service as usual.Very friendly and professional.Thanks Dustin Pratch..

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Dustin was very friendly and thorough. He took the time to explain what needed to be done and possible future needs for our furnace. Thanks!!

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Excellent professional furnace service provided by Dustin. Thorough communication about everything he did and how my furnace is performing. Answered all questions I had. Highly recommend.

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Review Date: Mar 21 2019 11:29 am Customer Name: Lenora Nelson Employee Name: George B. Review Site (click to view): Better Business Bureau

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Richard and chad came and replaced my air conditioning unit and were very friendly and very professional and had the job done on time and cleaned up very nicely after they were done .and explained everything they had done very professionally so that I was very happy with their work and will definitely recommend border plumbing and heating &air to other people .thanks A lot guys

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The Boyz were awesome!! 9 hours non stop...... heats on and a new high efficiency unit is in play thanks to Chad and Richard!!!!

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Dustin P. came to service our furnace. He came promptly at the expected time. He was thorough, careful and polite. He explained the system health report in detail. He wore over-boot protectors to prevent soiling our floors, and asked before using our bathroom, (didn't just use it). He explained that we had filters that no longer fitted, since they were for our previous furnace, and sold us the correct one which he had on his van and then installed it for us. We were pleased to do business with him.

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When my furnace quit running late on a Thursday afternoon, I called Border because I had seen them servicing other homes in the park. There was no hesitation regarding time, they arranged for an emergency call immediately. During the call all my questions were answered, my options explained and there was no pressure to make an immediate decision, As well, they offered electric heaters to provide heat during the cold winter night. I have found both Chad and Richard to be top-notch service providers, knowledgeable, polite and very efficient. From putting down drop cloths, taking out the old furnace/air conditioner and installation of the new units right down to vacuuming the area afterwards they were amazing. A huge thank you to both of them and kudos to Border for hiring such excellent repairmen!! I will use the company from now on and I highly recommend both the company and the repairmen for their superb service.

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Chad and Richard just left after doing an amazing job replacing the furnace and the air conditioning coils. Both were extremely professional, and did an incredibly neat job. What a huge difference from the previous installation! Chad made sure I knew how to use the device to control the units, and programmed it for us. Furnace is working wonderfully - we'll have to wait for some warm weather to use the air conditioning. However, they verified everything working before they left, so I'm confident we won't have any issues. Thanks very much to both, it was a long day for them, but their work was much appreciated!

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Both Mike (owner) and Myles (technician) provided excellent and timely service. Myles was professional and knowledgeable and a self-starter who did not need to constantly ask me questions. I also like the fact that this company is NOT sending sick people to my house - this happens occasionally with other companies and it is totally inappropriate and selfish. Nobody wants sick people in their homes these days. Well done Border Plumbing. Smart AND healthy! Oh, and prices are VERY REASONABLE - that is well worth mentioning. Thank you.

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Great service right from the first call. Advertised as a 24/7 company and when I called after hours, Mike answered and we discussed my furnace issue and Mike discussed some of my options and we made a plan together on how to move forward. He was calm and patient and informing. He said Jeff would be at the house at 8am. I arrived at my house at 8:15am and Jeff was in the driveway waiting! He looked at the furnace and identified the issue and, again, we discussed a few options on how to fix the problem. He sat down while explaining and was very thorough, calm and patient. Once I agreed on the option, we used a very slick piece of technology to make the part order and sign off and make payment. All very efficient yet relaxing. Both Mike and Jeff were great. Jeff was patient with my very barky dog which also helped. I highly recommend Border Plumbing, Heating and Electrical.

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Shout out to Chad and Border Team! Chad and Richard worked diligently all day installing my new Bryant Furnace! Great Company, Great People. Thank you

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Shout out to Chad and the Border Team. Chad and Richard worked diligently for the whole day installing my new Bryant furnace! Great Company, Awesome people! Thank you

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Couldn't be happier with the customer service, especially having portable heaters dropped off until our new furnace could be installed. Thanks again to techs Chad H***, Richard D******, and Paul L***** who were very professional! I will definely recommend Border to anyone!

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Great service and pleasant approach. Answered all questions and provided good suggestions with common sense options. I would recommend him with no hesitation. 100% happy, thanks.

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Honestly this is the first time I feel that I got my money's worth. Jeff C. was so efficient. He explained everything with pictures of my furnace and even showed me the worn out parts that he changed. I have never experienced such good service with another company here.

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Grateful for Justin getting back to us so quickly on a weekend! Very knowledgeable and kind. Highly recommended!

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Grateful for Justin getting back to us so quickly on a weekend! Very knowledgeable and kind. Highly recommended!

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Efficient; kept me informed as to status of installing a new furnace.

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Justin Lund, service specialist for Border was extremely knowledgeable and helpful. An aging furnace, he has given us some realistic choices some whereby we may save on our utility costs. Great guy, Border is a very good company.

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This is a fabulous company to deal with. From the phone conversations, to the initial meeting with Owen and Julius, then the installation by Chad and Paul everything was handled professionally. In each step, the people we dealt with were friendly and explained everything to us. Chad and Paul spent an entire day (and I mean 10 plus hours) working to install our furnace and piping in an extremely difficult and time consuming old house. They were the best. I would highly recommend this company.

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Very professional and quality workmanship! Would recommend to anyone for their heating and plumbing needs.

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I totally recommend this company! Everyone , from start to finish, was prompt, knowledgeable patient, and very respectful. We were without heat ( winter time -Jan) and they could not come right away to put in a new furnace ( but did within a scheduled date within 48 hrs), but did come right away and provide electric heaters put place throughout our home ( free of charge) to keep us warm and comfortable. They explained everything what they were doing and how to use it ( program thermostat because we didn't want to do that right away otherwise they would have done it for us , change filter etc.)We even called on a Sunday and they were ready to help us out right away. We did call other companies and did not receive the same help at all -some we had to leave messages that they did not return until the afternoon the next day, even tho we said we were without heatIf you want quick answers, prompt service, call this company!! We definitely will call them when we need someone for plumbing, heating, or electrical again!

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Very professional, arrived on time, explained the work and time required. Cleaned up after very well. I signed up for the ESA program, it has been a huge savings. Would recommend them 100%

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We called Border when we were having furnace issues over the holiday season and our existing heating and plumbing company let us down. Myles Pawless was out and diagnosed the problem. He was friendly, efficient and professional. We needed a new furnace and it was Julius Khan and his team that did a great job installing the furnace. Again, they were efficient, professional, courteous and neat. We would not hesitate to recommend them!

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Jeff came over on the day we called and explained everything to us thoroughly. He had to leave for a part but returned quickly and had our furnace up and running. Very professional and personable.

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Border is a great company to deal with, our annual inspection was done by Aaron S**** who is very friendly and knowledgeable but really every person we have dealt with from the owner down including the office staff, sales (Jeff C****) and installers (Dustin & Julius) have been equally good to deal with. I recommend this company.

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Very happy with the service we received from Shawn at Border. Our hot water tank said its final farewell on the morning of Christmas Eve. We called and they had a technician out within an hour to diagnose the issue. They prevented any real damage from happening by shutting off the hot water line. They provided a quote and were able to install a new hot water tank the next business day. Shawn was able to answer all my questions. Thanks for the Christmas miracle of hot water!

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MATHEW was a excellent tech . he done great work and was very friendly and answered all .our questions with great knowledge. he would be highly recommended .

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During our annual service to the furnace the first service person could not reliably restart the furnace. The solution was somewhat beyond his expertise so he called in their experience technician, Jeff C****. Jeff at first found a problem with the 4 burners. Then he found a problem with the initial installation of the exhaust pipe to the outside terminal. He put us on an urgent service schedule and found time to return two days later. Luckily we had a heat pump as backup and the outside weather was not cold enough to restrict its function. Jeff returned within two days and resolved all of the issues and our furnace now functions effectively. This also included the replacement of two pressure valves that had flooded as a result of the poor original installation. Throughout this process I was frequently kept up to date about the progress of the repair. He also checked the power board and wall mounted control system and found no problem with either. Excellent work.

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We just had a new furnace and water tank installed and are very happy with the result. Jeff, Chad and Julius were very friendly and helpful and answered all our questions. In the past this company has installed a new air conditioner and also regularly service all. They are very professional and we would highly recommend Border Plumbing, Heating and Electrical !

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Border was a great experience from estimate by Jeff (who arrived bang on time as booked) to a call confirming our install 11 days later. Chad & Julius arrived early on install day, friendly introductions & explanation of the process, laid down a mat from front door to basement and put in a long 11 hour day. ( part of the job involved decommissioning a geothermal system) A quick tutorial on our new programmable thermostat included !They left the work site clean & tidy, and didn't leave until the system was up & running. Piping, venting & duct work all looked very professional, & solid. We will be seeing you again when our hot water tank is replaced with a gas fired unit. Strongly recommend this company ( and Chad & Julius) for their product & service.

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We are more than 100% satisfied!! Jeff and Paul were amazing --- competent, explained in detail what they had to do before they did it, friendly and hard workers. We could not have asked for better furnace installers. It was a big job but they kept on working .. I don't even think they stopped for lunch. Thanks Jeff and Paul. Border is lucky to have you. Lil Premack and Hugh Rose

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We had a few companies come and give us a quote. Jeff with Border was by far the best experience we had. He sat down with us, spoke about our options and gave us quotes before leaving. Most sent an email days later. When it came to installation, Chad and his team arrived on time, were friendly, polite and professional. They worked hard all day and when it was done, the took time to show us their work and explain our new system. They were clean and tidy, like you wouldn’t know they were here. We would recommend them to anyone.

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Dustin was great! He came on time and kept me updated throughout his visit to review our furnace performance. He was very thorough and very personable, and I'd highly recommend Dustin / Border PH&E in the future!

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I have used Border Plumbing, Heating & Electrical for all repairs done at my house- they are fantastic. Recently I just had a furnace installed, and it was harder then expected, but the two guys who installed it (Chad & Julius) were amazing. They were super friendly, came up with a way that would most effective and efficient and over all did a great job. Highly recommend this company, and these guys!

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Myles P. replaced a blower fan on our gas fireplace. Myles was courteous and worked efficiently. We have used Border since moving to Kelowna 4 years ago and have always received prompt service.

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Replaced a furnace, water heater and AC unit. Excellent service from start to finish. Chad Hill and Julius Khan completed the install, all work was completed in an efficient and professional manner. Thanks fellas.

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****** completed a thorough check of my furnace. Very personable, professional, and did not mind me hanging over his shoulder. Answered all my questions in an efficient manner.

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Julius did a great job installing my new furnace. He was on time, quick, quiet, efficient, clean, helpful, professional and polite. Thank you.

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Excellent Service. Extremely through and efficient. A pleasure to have Dustin as a service technician. Will definitely keep his card for future reference when work is required.

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Justin is first rate. He was professional, knowledgeable, and courteous. Justin easily answered all the questions regarding my fireplace. He followed through with providing further information concerning replacement of the fireplace fan in a timely manner. Upon completion of the work, Justin reviewed the invoice and recommendations with me prior to payment. I would also like to commend the office staff and dispatcher who were courteous and helpful. I highly recommend Border Plumbing, Heating, and Electrical.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazing Service, very specific & detail oriented. Dustin explained the specifics of the service to me which was greatly appreciated! I highly recommend Border Plumbing & Electrical to anyone who needs the service. I was recommended by word of mouth from Chris Johnson who highly recommended their service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This morning Justin of Border Plumbing, Heating & Electrical installed a fan into our fireplace. I was very impressed with the professionalism and efficiency that he installed the fan. I would recommend Justin of Border Plumbing, Heating & Electrical to anyone looking to have good service and an excellent professional experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We recently had our furnace and air conditioner replaced. Chad and his team were friendly, timely and cleaned up well. He did a great job of explaining all the details of our new equipment, how it should work and minor things to expect. Thanks Chad and Border Plumbing

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been dealing with Border Plumbing and Heating for four years now and always a positive experience. Jeff Coles just finished our fall furnace servicing and provided courteous, informative service explaining exactly what he was doing and why. Definitely recommend Jeff and Border for your plumbing and heating needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

****** was friendly, professional, knowledgeable and explained the options available to us. He quickly obtained the necessary parts, and got our furnace operating. The job was well done and we would recommend***** for furnace repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I received excellent service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin L and KD were polite, quiet, efficient and clean. They explained everything they did and left the furnace running more quietly and efficiently than it has ever done. I knew what the charges were to be ahead of time: no surprises, no upsell, no scamming. Great service: best I have ever had from ANY company in the 50-plus years I've owned a house. FIVE STARS seem inadequate!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin very knowledgeable and informative. Quite apparent that he loves his job and the company he represents. A pleasure to have in our home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had our furnace tune up performed by Dustin Pratch. He arrived at scheduled time, he was polite, knowledgeable and explained what he checking as he worked. He showed me where a run capacitor was weak and and I felt comfortable in his explanation to have that part replaced. Dustin represented Border Plumbing as a very professional technician. I would highly recommend Border Plumbing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad H was very professional and did not hesitate to answer any questions that I had. They arrived on time, left our home neat and tidy and discussed the issues that needed fixing with us along the way. Would recommend Chad H to anyone. Thanks guys.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff C serviced my AC and furnace today. He was very thorough and meticulous to detail. Exceeded my expectations and very professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was professional, friendly, efficient and clearly explained all of the work he did and completed in a timely manner. I was very happy with all the work done

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service technician! Dustin worked quickly and efficiently and clearly explained each item on the checklist. He was very friendly - we both have cats!! Thanks, Dustin!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast reliable service, great technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

With Winter just ahead of us, I inquired from a neighbour who they had check their furnace and heat pump this fall. They kindly brought me a card from Border Plumbing, Heating and Electrical. I was very impressed as soon as I telephoned their office. A very pleasant person answered the phone and set up an appointment time within two days of my call. Justin Lund was the Service Technician who came to my home today at precisely the time that my appointment was scheduled. He was so very pleasant, professional and he quickly went to work checking my gas furnace and my heat pump. He explained that my furnace had not been installed correctly as he wasn’t able to access the venting to clean it out so he cut a pipe that allowed him to access the area previously blocked to clean it out properly. Then he repaired the pipe so at the next service appointment there will be an easy access to properly clean this area. Once Justin was through servicing the furnace and the heat pump he sat down with me to go over his very detailed report on his findings. He gave me his recommendations as to which parts in my furnace showed wear and that would soon need to be replaced. His communication was supported by the photos he showed me which he took took of the working parts that will soon need attention. He further discussed all the benefits of a year long “Energy Saving Tune Up and Professional Cleaning Agreement” and its cost saving benefits, which I quickly purchased. From start to finish I would rate every aspect of my experience with this company as being Five Star. Thank you Justin for your superb service. Cauleene Pollock Westbank

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had my furnace serviced Sept. 19 by Border's technician Kevin and he showed up on time and was very courteous and knowledgeable. He did a thorough job and went over the report with me when he finished. Best money I have spent was on their service agreement.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin is always a very friendly, professional, informative and trust worthy Technician. He is a pleasure to deal with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional and friendly!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Re: Mathew Radchenko I would like to express our sincere thanks for the professionalism and experience shown by Mathew. He is a dedicated person making sure that the customer is satisfied. We are very satisfied with his work and patience he has shown in tackling a very difficult job. Unplugging our toilet was not as simple as it should have been but Mathew refused to give up until it was successfully completed. I would recommend him without hesitation. Again Many thanks Mathew for a job well done. Claudio

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin and Kordell did a great job with my air conditioner service today. They were both friendly and professional. They were also great with my two young daughters who were also home at the time. Thanks so much! :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Did a great job. We have had him before and hope to see him again! Polite, neat arrives on time and knows his stuff!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Introduction to Border's services and maintenance plans by Jeff C was conducted professionally and thoroughly. We are confident we will be well served by Jeff and his colleagues. DK

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Owen Miller come to my new home and give me an entire thorough review of my heating & air conditioning system. Also lined up the proper furnace filters. Very knowledgeable, helpful & courteous, thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had signed up for an inspection of our furnace. Our home is only 4 years old so we didn’t expect any issues. We had an issue - with birds. The whole system, including the intake pipe and furnace parts were full of nest and bird remains. A mess. Julius did a fantastic job for us. He was professional, methodical, and pleasant to deal with. He explained the issues and what he was doing every step of the way. His attention to detail was much appreciated.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Have already sent a review. Appreciate their courtesy, friendliness, speed and knowledge. All 6 fellows that were here did a good job, one minor slipup with the cupboard doors but corrected next day. Kudos to them all, thanks very much.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was very knowledgeable and professional. He did a great job of giving me enough information to make informed decisions without overwhelming me. I felt very comfortable having him in our home and feel confident that he took good care of my family and me. Thanks Jeff! :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service on my broken A/C unit. Justin was able to troubleshoot and resolve the problem in less than an hour!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The men for Border pluming & Heating are very good . They go out of their way for you Chad stated till 7 oclock to finish. I have breathing problems, so I really appreciate. Mary

5 Stars rated.
5 Stars rated.
5 Stars rated.

Have been dealing with this company for a few years now and would highly recommend them to everyone! Had a young gentleman in today named Myles P******* and so impressed with his knowledge and work ethic. Was so nice to have him go over everything with me and felt you could trust him to have done what was needed. They should hang onto this young man!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border Service (Chad Hill and Mathew Radchenko ) installed a new Furnace in my home. They did a fine job, very clean and efficient operation and were very polite and helpful throughout. They are to be recommended for such work,

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service,I had my water leak fixed within an hour of discovering it and Mathew Radchenko explained what happened and what could possibly happen in the future. Excellent, thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

First off the Service right from the First phone call this morning was AWESOME as always with BORDER they CARE and had someone out with 45 minutes of my call ----- Ed FIXED the problem explained what caused it and had some great suggestions LOVE Border Plumbing Joe and His Team Are FANTASTIC and a Big Thanks To ED today for his excellent service...

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was great, very professional and definitely didn't tell me to" write this, or else"

5 Stars rated.
5 Stars rated.
5 Stars rated.

*********** from Border Plumbing serviced my air conditioning and was very professional and respectful. He put foot coverings on to protect the floors. He was very knowledgable. He is a great asset to the company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin Lund was here today.. very helpful, knowledgeable young man. A pleasure to work with. Carol Ruttle

5 Stars rated.
5 Stars rated.
5 Stars rated.

My a/c unit died during a heat wave and Justin came to the rescue! He was very professional, efficient and provided excellent customer service, I learned a lot about managing my heating and cooling system. Thank you, Justin!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional and competent technician

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin L*** was the service technician looking after the problem with our air conditioner/heating unit. He is very professional and friendly. I found his tenacity and methods of troubleshooting enjoyable to watch. Justin answered my questions and offered professional insight. The air conditioner is cooling nicely now!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin was fantastic. Very knowledgeable and helpful. Full of great tips and suggestions. Thanks to him we will be signing up for a maintenance package with Border.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Richard D and Chad H were very professional and did not hesitate to answer any questions that I had. They were on time for the 2 days it took to install my Furnace and AC. They were so friendly and glad they are so professional. Would recommend either and both of these Installers to anyone. Border plumbing went out of their way to accommodate my schedule. Thanks guys.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have had my furnace services and plumbing done as well as a hot water tank installed. Very happy with the company and the quality of the work. Nice job Matt.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt R. provided me excellent service replacing my hot water tank. He was most couteous, and very personable. His knowledge and explanation of the entire operation he to perform was top-notch. He worked very quickly and exhibited exceptional skills. I would not hesitate to reccommend him to anyone Thanks Matt!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was very profesional and made suggestions that made sense,did every thing that I requeste and then some. thanks, job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just wanted to post that we have had wonderful service from Border Plumbing, Heating and Electrical, a special thank you to ***** for his attention to detail and explanation of our A/C system and furnace system. The people at Border are very easy and polite to deal with, I would definitely recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We would like to thank your two technician Richard and Chad for an excellent job they have done installing our new AC. And also for the instruction they gave us on the new control device. We for sure continue to recommend Border to our friends and neighbours. Also a big thank to you people at the office for your assistance. Werner & Elisabeth

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job on installing our new air conditioner Myles and Julius. Thank you, thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service by Justin, very knowledgeable, courteous, and friendly

5 Stars rated.
5 Stars rated.
5 Stars rated.

(No Comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Kevin went out of his way to a couple of extra things to make sure everything was running well. This was over and above the normal service work of checking everything to make sure the A.C. was functioning properly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin and his helper were great he has always been great to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, good price. Our service technician, Ed Bradbury was friendly & professional. Highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent customer service from their representative. Took time to explain all results of testing that he did.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Owen was my technician for an A/C problem. He was fast and efficient. Fixed the problem and was on his way. I have a service contract which I highly recommend with these guys so there was no charge. Border has been the best plumbing heating and A/C company i have ever experienced. All their guys are very professional (Valdamar did a fabulous job on my hot water heating system) and the company has excellent customer service office staff as well. Wayne

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt provided repair as necessary explaining what was recommended and required. Picked up partsin a timely manner and repaired leak under kitchen sink. Wouldfeel comfortable calling Border again and would request Matt if a choice was acceptable. Matt is a good guy. A 5 star rating

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had Myles P in today to do the yearly service my a/c, very efficient, knowledgeable and courteous. People like this are one of my reasons for having Border service my furnace and A/C.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just writing to express satisfaction for the work Justin did for us. His services, attitude and professionalism is second to none. Thanks a lot Justin

5 Stars rated.
5 Stars rated.
5 Stars rated.

The other afternoon I had Ed Bradbury from Border Plumbing, Heating and Electrical come by my apartment to fix our air conditioning. He was so helpful and lovely, it was like he was barely there, he was quick and efficient, and now our place is nice and cool for the summer. Thanks Ed!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Extremely friendly. No hidden costs or surprises.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Exemplary service from Justin L*** at Border Plumbing, Heating and Electrical. Answered all my questions and in a very professional and understandable manner explained my A/C system and how to get more efficiency out of it. In fact, I signed up for their annual maintenance plan for both my HVAC systems. Very, very impressed!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin has been servicing our home for about 5 years and we completely trust him to do a great job every time!! He is always courteous and friendly so we enjoy having him in our home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had a new Air Conditioner installed by Border and their staff are excellent. Both Myles and Julius were efficient, professional and know the importance of customer service. We had also used the company for plumbing issues as well. Would strongly recommend.....thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin performed the annual maintenance for our air conditioning. He is efficient knowledgeable and Informative. He explained the condition and status of our equipment at the end of the service call. This has been our ongoing experience with all of the service we receive from Border Plumbing and Heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Richard was very personal and took the time to explain the process of an air conditioner installation.. A most positive ambassador of Border plumbing and heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I like to thank you justin Hudda for a great job you did on are shower's

5 Stars rated.
5 Stars rated.
5 Stars rated.

On May 24 &25th I had Border remove an old ****** furnace & AC and install a new series of ****** furnace & AC. Julius arrived bright and early removing the furnace and supervising other personnel.. This was a large job which Julius completed in about 1 1/2 days. I would recommend Julius when anyone is considering heating & AC work

5 Stars rated.
5 Stars rated.
5 Stars rated.

UPDATED REVIEW: Richard and his team were phenomenal. They arrived 10 minutes early at 7:50 to install our air conditioning. They worked quickly and were so quiet my toddler was able to nap through them working in the room below them. The space was tidied up and all of the cables running through the walls to the unit were neatly secured. I appreciated how friendly and personable the staff were, when there are strange men in your house for 7 hours its nice to feel comfortable. Borders quote wasn't the least expensive, but they had the best service and warranty behind their product and were one of the few companies we had quote the job that included the electrician - a must for me because I've tried co-coordinating multiple tradesmen and it was a chore. Highly recommend Border! FIRST REVIEW: Steve went above and beyond. He came out and diagnosed our problem and gave me clear directions on who to call to have the water shut off to our house. He arrived 10 minutes early on the service day and waited patiently while the city (who arrived 30 minutes earlier) took an hour and a half to find our water shut off. Our dog was sick and had an accident in the area Steve was working, and he unknowingly set his toolbox in poop. He was able to laugh it off and was so understanding while I was beyond embarrassed. Altogether he spent 15 minutes working and fixed our problem. Will be calling next time he's needed and hopefully he will come back

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin arrived on time and went to work efficiently to get our A/C running and install a fresh air combustion vent. He fully tested the system and gave us valuable information on the best way to run the A/C to get optimal performance and lifespan. He also showed us a selection of thermostats explaining the pros and cons of each to make the best choice for our needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

excellent service ,very knowledgable and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

I received my spring air conditioner check-up from Border Plumbing, Heating & Electrical May 15, 2018. The service technician was Dustin Pratch. He came on time introduced himself with a smile on his face and told me why he was at my door. He came in and checked out the filter, electricals and the programming. We then went out to the air conditioner unit. He opened it up and did several tests and explained to me how air conditioners worked. He found out my unit is old, 20 years, and explained that it will need to be replaced in the next couple of years. The cost of upgrading the present unit would be cost prohibitive and might not last very long so he recommended a new unit. He got things back together and the unit going. Before he left he made sure that my programme was set up and working. I thank Dustin for his wonderful work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin Pratch serviced our air conditioner today. He was very helpful when he explained the System Health Report . He was also very very policy and I would not hesitate to have him back to service our furnace in the fall . Frank Robertson and Nora Stewart

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn arrived as promised, very efficient resolution to our low water pressure concerns. Top marks for a great assist.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Personable, efficient, knowledgeable ....are just a few of the words that would best describe Jeff C****, the service Tech. who serviced our furnace. He arrived exactly on time and made sure that every repair was explained in full. He also gave some pointers on how best to utilize the unit and save $$.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ed Bradbury did an excellent job doing the annual check on the Air Conditioner. Was polite, thorough, conscientious and a great asset to your company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin is a very nice and professional man. Knows what he is doing and his service was efficient and timely. Job well done. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was polite, thorough and explained the process of checking our heat pump. I appreciate that he was trained properly and performed the work in an efficient manner. I am prepared to recommend Border Heating, Plumping and H Vac to all our family and friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin P. provided friendly and efficient service. I appreciate the easy to understand explanation of the service that was required on our a/c system. All the technicians at Border have provided us with excellent service for our heating and a/c systems; highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had Myles Pawlessa from Border Plumbing here today to do our annual air conditioner service. He was very thorough and also very pleasant to deal with. Explained everything he had done and checked in detail to us before he left and what we might need to do in the future. We would most certainly request to have him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The installation of our new furnace by Border was a 5 star experience. The installers are very knowledgeable, very customer oriented, and did a great job including cleaning up after the job was completed. We would not hesitate in hiring this Company again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had the pleasure of having Matt R on a callout on a Sunday no less. Our HWT needed replacing and plus we had to shut off the water until his arrival. He was very personal, proficient, informative and did an excellent job. We signed up for the Energy Saving Agreement as well. We will be recommending Border Plumbing in the future. Thanks Matt for the great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Found Shawn very professional. Answered all my questions and gave me the best recommendation rather then to give me something I didn’t need.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Plenty thanks to Jeff C. for taking the time to answer questions about maintenance of my ****************** furnace. He was knowledgable and was very polite and courteous. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This is the second time we've been fortunate enough to have Kevin W. out as our service technician with Border Plumbing. I've never met such a polite, knowledgeable, professional service specialist - top notch in all regards. If I could give him 6 stars I would. He's the reason we will continue to use Border for all of our plumbing and heating services. B

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt R was wonderful. What a nice young man, and a very hard worker. He was very polite start to finish, cleaned up after himself, I really enjoyed this experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had excellent service from Matt of Border Plumbing. He had no problem fixing our pipe in very short order and because we had a service contract, the price was acceptable. His helpful attitude were a very good reflection of his company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt came and changed our hot water tank yesterday, he did an amazing job. since we were given the quote on job, we took sometime to discuss it, Matt was very patient and waited for our decision and answered our questions. thank you Matt. really appreciate your help.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border Plumbing to the rescue. 4 hours from the time I discovered my hot water tank was leaking , I had a new tank installed. Justin H did an awesome job replacing my hot water tank. Very clean at all times and explained the process, as well as the quality of tank being installed. Happy Customer

5 Stars rated.
5 Stars rated.
5 Stars rated.

Recently had Mathew Radchenko to the house for a hot water tank replacement after first obtaining and estimate. Matt came with his partner and replaced the tank after a few hiccups with the main water line. I would highly recommend Matt and Border Plumbing, Heating and Electrical. Professional, courteous, kept us informed when Matt was enroute. In addition, they offer Air Miles for their work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Staff arrived as scheduled. Introduced themselves. Discussed the options for installation with owner. Once agreed the crew got on with the installation. Finished on time, clean and efficiently. Good job well done. Would recommend to any new client. Also, a previous inspection/maintenance project was completed as scheduled, on time, and very satisfactorily.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Staff arrived as scheduled. Introduced themselves. Discussed the options for installation with owner. Once agreed the crew got on with the installation. Finished on time, clean and efficiently. Good job well done. Would recommend to any new client. Also, a previous inspection/maintenance project was completed as scheduled, on time, and very satisfactorily.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff did a fab job. Everything is working great. His attention to detail, courtesy and cleanliness in our home made him outstanding. Thanks Jeff!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin H. and Matt R. were here today to update some plumbing and install a new bath tub faucet. Despite some unforeseen issues with the tub faucet they completed the job quickly and within the estimate that I had been quoted. Polite and professional. They arrived on time, left our home neat and tidy and discussed the issues that needed fixing with us along the way. I use Border for all our heating, plumbing, and AC needs and recommend them highly to others looking for a professional company. Thank Justin and Matt.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was awesome to deal with. Very professional with a good sense of humour

5 Stars rated.
5 Stars rated.
5 Stars rated.

excellent service ,very knowledgable and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sorry this took so long, busy, busy. Thanks a million to Justin for his expertise and professionalism. One hour and less than $100.00 and I have my new Electronic Thermostat up and running.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks to Kevin who fixed our heating in a very timely fashion, a most personable and professional technician. We highly recommend Border Plumbing and Heating, **********

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt, did an excellent job for us. He is very efficient and has good knowledge and explained things to us in a manner that we understood and he did a great clean up. Thanks Matt

5 Stars rated.
5 Stars rated.
5 Stars rated.

This is our second time having Dustin assisted us and once again we have been so pleased with his professionalism, knowledge and friendliness. Dustin is very thorough and takes the time to explain everything in terms easily understood. I highly recommend Dustin and the Border Team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

He is great, on time, solved the problem, and very helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was very friendly and efficient. Explained everything he did in great detail and the furnace was thrilled with all the attention. Happy furnace = warm, cozy home. I would definitely recommend Dustin to anyone. Murray

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mathew R******** arrived at the stated time, completed the plumbing installation in a timely manner, with a pleasant demeanour. Saved my husband from the frustration of trying to plumb the new sink! May have saved a marriage!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border has been our "go to" HVAC contractor for many years and will continue to be. Dustin was prompt, professional and explained all the work he performed. Keep up the great work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin P. recently completed our annual furnace check. This is the second time Dustin has completed work for us and each time he has been professional, knowledgeable and courteous. Dustin spends time explaining what work is necessary and follows through with findings and recommendations in terms easily understood. I highly recommend both Border and Dustin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin arrived right on time this morning to service my furnace. He was very thorough, and explained everything that he had checked once he was finished. I would certainly recommend him to anyone needing a Service Technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

On a cold winter day, a Sunday, no less,, our furnace stopped working and I put in an emergency call to Borders, who we had used in a previous home. The office called back within a few minutes and said Justin their on-call technician was on a call, but would call us as soon as he'd finished. 90 minutes later Justin called, and within 15 minutes was checking out the furnace. He tried a number of tests only to determine that a wire in the fan motor had shorted out and we would need to replace the motor. He searched on line for a local supplier who might have the motor in stock, but was unable to find one, so he would get a loaner electric fire if we needed one, but having one of our own, we didn't need to take him up on that. Next day, though we were then out of town overnight, he returned to the house with the new motor and accessed via a code we'd given him. We returned next day to find everything working well, and a comfortable house. Justin was so polite and helpful, and I can't speak more highly of him, and of the service he provided. Given he came out twice, once on a Sunday, the price charged by Border was most reasonable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin P and Ed were here to do a furnace service. They were very professional and explained everything clearly. All work areas were left cleaned and tidy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was extremely happy...again...with our service from Border. Mathew Radchenko was very friendly and professional. He was quick to assess our needs and completed the job in a very timely manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff came to look at the furnace and the service was excellent. I would most definitely recommend this company, very courteous and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

i would highly recommend Matt.( Plumber ) He was professional ! service was fast and complete in minutes. Thank you very much again !

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have had Border's Service Technician Jeff C up to our house for a service call. He arrived on time as scheduled and was very helpful with the questions we asked. We are very impressed with the customer service and communication. We have had other 'heating experts' service our system(s) but Jeff was by far the most knowledgeable and helpful. We will definitely use Border and specifically Jeff again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you Jeff for your assistance, your professionalism and your helpful advice on furnace maintenance. We will be sure to call on you if we need you in the future and we will highly recommend you and Border Plumbing, Heating and Electrical to our family and friends. Thank you from Deb and Laird Bowie

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've been a loyal customer for 2years now since I purchased my home. I felt my service with Kevin for my furnace was the best experience yet. He explained what he did and what he found and showed me pictures. We discussed the timeline for changing my old furnace. However it has had it's annual maintenance and I feel confident it is running at optimum for its age. Thanks Kevin for being so professional and kind enough to take a moment for the overview. Thanks Border for being a company that I can depend on. Susie

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a leaking water tank and I call Border at about 7:30 AM and by 5:00PM we had a new tank and hot water!! Matt came and gave us a firm quote and then got to work. The working area was quite tight and Matt had to remove some items in the mechanical room just to get the 20" he needed for removal and replacement. Matt was cheerful and polite throughout the work and this was his third tank of the day. As the job was being tested he found a leak on a faulty vacuum valve and went about replacing it, no muss no fuss. Water tanks are certainly not cheap but with the work Matt did I feel we got good value for our money - thank you Matt

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technician Jeff C**** at Border was a great guy and fixed the issue with our furnace in minutes. Highly recommend Border for any plumbing, heating and electrical issues.

5 Stars rated.
5 Stars rated.
5 Stars rated.

after a few checks of both our AC/Furnace, I mentioned to Justin I was thinking of a new unit..Jay was excellent in his explaining of it..Christine was great in getting back to S, Justice and Dustin came, were efficient in what they did, installation etc..The floor vent arrived, both Justin and Dustin arrived, vent installed, sounds so much better, Dustin had made one to keep our cats from falling in..Justin noticed recaulking had to be done, as well as gas line was redone, Thanks Justin, from Christine in the office to the guys who have come to our house, except for one hiccup, which was resolved, Mike and I ave been pleased with the service..I also want to say one time when Justin came with an apprentice, he was patient and explained everything to him...Thank you for getting back to me re the review yes I was having a hard time getting in to write this..hope I haven't gone on and on..Thanks again..Border has smart, courteous, guys working for them..Sue Harris

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt attended our residence to repair numerous small items. Prior to his arrival he was tied up in a traffic back up and detour. He advised us immediately, we appreciated this. On his arrival he inspected all of the items that I wanted him to repair. He quickly assessed the work required, gave me an explanation of what had to be done, gave me very satisfactory quote. Worked very had and long hours. Matt was very knowledgeable with excellent communicative skills. We are extremely satisfied with the work completed. Your company should be proud of this employee. Your front end staff were also very helpful and kept us up to date on appointment times and arrival times. Dave

5 Stars rated.
5 Stars rated.
5 Stars rated.

My wife and I are new to Kelowna since August/17 when we moved here from Langley BC. We live in south east Kelowna in a mobile home park where we purchased our home. During our reno's I decided to relocate our electric water heater and do some piping upgrades as well. In the last couple of months I have seen Border plumbing & heating coming and going from our park and decided to give them a try to do our work, what a great choice I made. We booked the appointment on line and were lucky in getting Steve Spracklin to give us a quote and do the work for us. I could not be happier with the great job Steve did for us. The job was completed & cleaned up in a very professional manner . Border Plumbing , Heating & Electrical hit a "homerun" with the great personable service Steve gave us. Border plumbing will now be doing all and any future work for us. Wendy & Laurie Myles

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would not hesitate to refer this company to my friends and relatives. Aaron was very thorough, helpful and honest in his approach. I like this company and recommend anyone to sign up for their service agreement.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was professional, very knowledgeable, courteous and a great ambassador for Border, which are the reasons why I continue to select Border for my plumbing and heating needs. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Hi my name is Sharlynn and I had Mathew come to my home today. He works for Border Plumbing. He did an awesome job. Got the clog fixed. He told what he was doing each step so I understood well. He was here with the hour. He's a very nice young man and I thank him for the job well done

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin is very thorough and explains every issue and potential issue with our HVAC system in detail so that I can make a smart choice on repairs or replacing components. Highly recommend dealing with Justin and Border!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Julius and Dustin installed a new **************** Furnace in my home recently. They arrived on time, completed the work on time, reviewed everything with me and left me with a new furnace and thermostat functioning perfectly. Very happy with the work ethic of this team, their respect for the household (keeping things clean, wearing boot covers, cleanup when done) and safety practices.

5 Stars rated.
5 Stars rated.
5 Stars rated.

He was excellent with all his information

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service from Justin! Extremely knowledgeable and honest. Would highly recommend Border plumbing and heating. I had an issue with another tech...not Justin...and it was resolved immediately and with excellent customer service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a new furnace/air conditioner unit on the 1st day of snow. Took two days - Julius and Dustin were the main servicemen - and all I can say is that Border Plumbing is very blessed to have these fellas working for them. Very professional, courteous, patient, organized, meticulous, dedicated and caring are just a few of the personality traits of these great guys. Fabulous job, guys, looking forward to seeing you in the spring!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Having water leaks is always stressful but after I called Border Plumbing, they sent a tech by the name of Mathew out to fix the problem. He explained what had happened, how he was repairing it and the cost. Mathew is a very polite, courteous young man. Thank you for the great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Owen Miller was so courteous and helpful. He quickly pinpointed the problem with my furnace and just as quickly fixed it - in two minutes, without charge. I cannot overemphasize how important friendly service is in the creation of a business; Border Plumbing has go it! I'd go with these guys any day - and so should you. Cheers!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again we are impressed with Border and their employees. We were given a prompt appointment and expert service. Justin arrived right on time and performed the gas line service quickly and expertly. Service second to none!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had Aaron from Border Plumbing and Heating serviced my furnace/air conditioner yesterday. Once again he was professional , right on time, and completed the job efficiently. The guys at Border are the best! Aaron also took the time to reset my thermostat for me, as it was not working properly. Thanks Border and Aaron!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin has serviced our furnace & air conditioner for many years. We feel Justin is an excellent serviceman. He is very knowledgeable, totally reliable, great communication skills. We feel so lucky and totally trust Justin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin was at my home for the second time and I am very impressed with his expertise.Excellent work Thank you Justin Lund

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technicians are very helpful and completed the service quickly and efficiently

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good service from initial visit to completion. Thorough and attention to detail and informative for what we needed to do to comply with regulations concerning a gas range even prior to our decision to choose Border Plumbing Heating. Issue with the electrical was dealt with immediately as was adjustments with the range and anchor. Furnace was installed so as to give best performance not easiest install while working in a not so perfect crawl space. Knowledgeable and friendly service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt courteous and knowledgeable service, Justin explains everything and takes photos to show me. Thank You Justin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

great service as always

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had my furnace serviced by Aaron S and he was very thorough and courteous. A great job well done and this is why I use Border for all my mechanical needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, as usual.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again I've had the pleasure of meeting another employee from Border Plumbing and Heating, Myles ********. He was here to make sure everything was up to Borders standards with my furnace/ac.. He answered all my questions without hesitation, explained things to me and assured me that everything was in good working condition. Like the others I've had here over the years he was a real asset to Border Plumbing and Heating... Good job Myles, see ya next year! Nice smile.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you so much Julius ****! Absolutely perfect service and this team member is very knowledgeable and professional. All of the staff members at Border have been fantastic and literally took care of everything....I cant say enough about my experience with the office staff and the team that came to my home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I selected Border based on their current reviews and wasn't disappointed. Mathew was professional and completed the job (kitchen faucet replacement) quickly and efficiently. Could probably find a cheaper alternative but as the saying goes, you get what you pay for. Great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron arrived promptly, was friendly and business-like. The work was completed quickly and efficiently. We were glad he came.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had them install a new furnace and ac and were very pleased with the service. They are competent, pleasant and very knowledgeable and always made sure they cleaned up. Even tho Julius had a difficult time with some of it he persevered and was good natured about it. We would recommend them completely.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, good price & expert technician

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am very pleased with the professional work of Border Heating. Jeff, the Service Technician, was punctual, courteous and efficient. He explained the work he was doing, and discussed concerns he had with the operation of the furnace. Jeff had the supplies he needed in his vehicle, and the servicing and repair of the furnace was completed in a timely manner. I can also recommend Border's "Energy Savings Agreement" plan for savings and peace of mind in emergencies. Thank you, Jeff and Border Heating!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, Jeff C. Was very professional and explained everything . Would recommend .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thorough, efficient and professional service. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dealing with Justin was such a pleasure. You can tell he thoroughly enjoys his work. He did an excellent job for us. And most importantly, I felt like I could completely trust him. The comfort level he left me with was bar none.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was great in explaining our options regarding the air conditioning. Very polite a professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thorough, respectful service, thanks Aaron.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you for your excellent service. I will make the changes that you have suggested to ensure the life of my air conditioning unit. I look forward to seeing you in the spring.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff provided prompt, friendly, and professional service. This was a routine service check up and we were delighted with the service and Jeff's courteous and helpful attitude. He answered all questions thoroughly, ensuring that we understood all of the information he was conveying to us.

5 Stars rated.
5 Stars rated.
5 Stars rated.

It was a pleasure dealing with Dustin & Julius of Border Plumbing Heating & Air who installed our air conditioning unit. Both were very courteous & professional. We couldn't be happier with their service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very pleased with Waldemar. We were expecting to purchase a new water heater but were pleasantly surprised with his expertise and we might be fine for a while yet. Waldemar was very knowledgeable and an excellent plumber. It was a good experience with Border. Thanks Waldemar.

5 Stars rated.
5 Stars rated.
5 Stars rated.

He was very nice and informed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was excellent, courteous and efficient. Explained the problem and fixed it. Cleaned up his work area. Explained the bill and answered our questions. Was really professional in uniform and knowledge.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve did an excellent job of installing my sinks and correcting some bad plumbing under the kitchen sink.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Big thanks to Owen and Dustin for getting our a/c installed....and to Border for helping us get thru the process without any grief. The guys were professional and knowledgeable. The service was wonderful and I will definitely call you again and recommend your service

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service was quick and efficient. Done within the hour. I was happy with the work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We recently had our air conditioning system serviced by Kevin ********* of Border Plumbing, Heating & Electrical. We were really impressed by Kevin's work manner and attention to detail. He was very careful to keep the inside and outside of our condo clean while performing the messy job of clearing several years of accumulated grit from the cooling unit rad. It was quite obvious that this had not been done in a very long time. We appreciated his work, his manner of explaining what was needed and the positive results. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The installation of my new furnace was carried out by Dustin and Julius of Border plumbing heating &electrical. The work was carried out professionaly, competently and with minor inconvenience.The post installation clean up was commendable. I would recommend the company and staff, including AAron who done our service inspection, and Jay who provided an estimate,to anyone. I will hasve no hesitation in contacting early next year this company to instal a new cooling system.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had my A/C serviced by Border's technician, Myles Pawlessa, he did a great job and was very thorough with the servicing. really good company and great staff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt came yesterday to fix some plumbing issues. He was polite and thorough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was in a bit of a pickle with hot water tank down and missing part, but even though it was nearing a week of no hot water I found Mathew Radchenko was going above and beyond to get the problem dealt with and get us hot water again. Highly recommend him for anyone needing any plumbing needs!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Myles was the service technician that Border and Heating, Electrical sent to my house to provide a service check on my A/C. He was very professional, helpful and easy to talk to during the time he was at my house. I would rate this experience as a 5 star review.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff Cole's and Dustin Pratch were courteous and efficient. They explained the process of the installation of the air conditioner and I had the opportunity to ask questions as they progressed with their work. Pleasant and professional. Thank you, Jeff and Dustin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again, excellent service from this company!! Have dealt with them for a few years now and never had one complaint!! Myles P was here yesterday and such a polite and knowledgable young man! Thanks to all at Border - must say I love the pink van!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

After our old system was found defective, we were professionally consulted by Border Plumbing on a new HVAC solution. The team that proceeded to do the installation was lead by Julius **** from Border Plumbing. It was a very positive experience seeing the installation being conducted. During the entire time Julius was very courteous and always willing and able to explain the full functionality of the various components of our new gas furnace, ac unit and thermostat. Even when I requested changes to where the piping for the gas furnace was going to be run, Julius and his assistant were quick to look for alternative ways to run the piping so that we have better access to our nearby storage shelves. I can recommend Border Plumbing's service installation team based on our excellent customer experience with Julius ****. Thank you for a job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys are true professionals, efficient, accommodating, thorough, and fair, from point-of-contact at their admin reception to on-site service to post-service review of work completed. Myles P is an outstanding new addition to their team in both personality and skillsets. Highly recommended.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good service and friendly staff

5 Stars rated.
5 Stars rated.
5 Stars rated.

Myles did a thorough job, was very helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had Mathew Radchenko from Border out to replace an outside house bib. It required crawling under the house (mobile home). He did the job quickly, left no mess and was on budget. Thank you Matt for you quick and courteous service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Kevin was on time and was very efficient and polite. He explained everything that he did and made sure that I understood. Thanks Kevin

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was impressed with Border Plumbing, Heating and Electrical's response to my A/C problem after weekday hours, and their quick follow-up on Monday morning, including diagnosing the problem, ordering the required parts and performing the necessary repairs. Excellent, prompt and courteous service. Many thanks from a satisfied customer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Myles ******** did our servicing on July 28/17. He was efficient and ever so pleasant. He went over the service report thoroughly, explaining, in understandable terms, how our equipment was running. any questions I had were answered.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very pleased with the service provided by Jeff C. He was very professional and knew his stuff. Jeff noticed that the heat exchanger in the furnace appeared to have been replaced without being documented on the furnace and took the initiative to call into the office to find out when or if it had indeed been changed. Jeff also inspected the A/C unit and notified me that although the unit was working it had tripped twice while he was there. As I had anticipated, the unit was undersized for the size of the house and was working too hard to keep up with the A/C demand. Jeff also provided a great summary of both units and what we could expect from them going forward. Overall I was extremely satisfied and would definitely recommend Jeff C. for your HVAC needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very pleased with the service provided by Jeff C. He was very professional and knew his stuff. Jeff noticed that the heat exchanger in the furnace appeared to have been replaced without being documented on the furnace and took the initiative to call into the office to find out when or if it had indeed been changed. Jeff also inspected the A/C unit and notified me that although the unit was working it had tripped twice while he was there. As I had anticipated, the unit was undersized for the size of the house and was working too hard to keep up with the A/C demand. Jeff also provided a great summary of both units and what we could expect from them going forward. Overall I was extremely satisfied and would definitely recommend Jeff C. for your HVAC needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I dealt with Kristina in the office who went out of her way to make sure that the appointment worked with my schedule. Jeff came right on time and was without a doubt one of the most cheerful, most knowledgeable technicians I have dealt with in any field. Both Kristina an Jeff are amazing professionals who represent Border in such a way that I would never deal elsewhere. I have been talking about them to all my friends. Thank you both!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service from Jeff Coles! Very knowledgeable and courteous. Highly recommended!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I phoned Border at 8:10 with a A/C problem and within 3 hours I had Kevin W at my door to work on my problem. Very friendly and knowledgeable young man. Once he was finished he took the time to explain the problem. Great technician and great company that i wouldn't hesitate to recommend them to my friends, which I have over the years.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service Tech, Myles P. explained everything he had done to service our AC unit and what may need attention next year. He was polite, professional and respectful. We have dealt with Border Plumbing for a few years now and have always been happy with the service. We would recommend the company to anyone looking for a dependable heating, plumbing and electrical company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

great job as always, thx

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service again. Myles came to do our A/C maintenance, was quietly efficient and gave a helpful summary of the report at the end. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service from Jeff. He was informative and very personable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt R. showed up on time and within minutes had assessed the problem, gave me an estimate, and began the job which was completed promptly. Matt was courteous, professional and is a great ambassador for your company, we purchased the service package also after he fully explained the program. Thanks Matt !

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve provided excellent service. When he arrived he was professional and friendly. He quickly and efficiently resolved the plumbing issues in my home. I will definitely call Border again if I need work done in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent company..professional service specialist Aaron....honest...very knowledgeable...arrives when promised..would always recommend them...

5 Stars rated.
5 Stars rated.
5 Stars rated.

Responsive, honest and friendly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

WOW, WOW, WOW!!! It's so hard to find professional, courteous, respectful and competent help, anymore, yet that's exactly the kind of service we've received from Border Plumbing! Julius Khan and Dustin Pratch had arrived exactly when we were told they would be here, and they immediately introduced themselves, and politely explained everything they would be doing! They answered our questions with such patience and confidence! My husband, son and I, all work from home, so after our initial inspection, when I was told that we were going to need a new furnace and air conditioning unit, I was so afraid of not being able to work. Lets face it, replacing those two units, is NO easy feat, but Julius and Dustin, worked so quietly and efficiently, while never once disturbed our work schedule. When they left yesterday afternoon, they made sure we clearly understood all the work that was already done, and they told us what time to expect them back this morning. They showed such respect for our home, and kept everything so neat and organized! They treated our home, as if it were their own home, and I have to say, NEVER, in my entire life, have I experienced such phenomenal customer service! My whole family is in complete awe, over this experience!! I can't thank you enough, Border Plumbing, Heating and Air.... Julius and Dustin, took what we expected to be a very stressful situation, and totally alleviated that stress by replacing it with kindness and professionalism.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very pleased with our recent service call. Matt Radchenko conducted a comprehensive assessment of our plumbing systems and made priority repairs. Working well past the usual end of the day, Matt stayed until the job was done to our complete satisfaction.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Air conditioner broke down and made the call around 8:25pm...by 9:30, Aaron had the A/C unit fixed and running. We really appreciate the efficient and expeditious service. HIGHLY RECOMMENDED.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nice to do business with a great young gentleman. Doesn't happen a lot these days. Keep up the good work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

MAT was helpful in finding solution for my plumbing problem with an innovative ideas. Thanks.

5 Stars rated.
5 Stars rated.
5 Stars rated.

100% satisfied with Matt's knowledge and ability to zero in on and rectify a problem . Will definitely call Border in the future if needed. Thank you Matt!

5 Stars rated.
5 Stars rated.
5 Stars rated.

the plumber Mathew ********* was exceptional very prompt,courteous, and will be the person i request for all my business with border plumbing heating and air. recommend other people to request this person. B.*********

5 Stars rated.
5 Stars rated.
5 Stars rated.

Myles arrived on time and did a good job in servicing our Air conditioner. He seems very knowledgeable and was very pleasant to talk to.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Absolutly great service again , this time from Myles P who cleaned out and took care of my airconditioner . A big difference, thank you . Chris June 2017

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very efficient and arrived 20 minutes after I called. Fixed the problem immediately. Great customer service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very personable and thorough. Not in a hurry to sell you something you do not need. Excellent customer service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service, thanks Aaron!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great knowledgeable service from our technician Myles P. Very professional service from him and this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We both feel the service we received from Aaron was exceptional. You have a great crew working there and more companies should treat their clients the way this man did. He took the time to explain as well listen to our needs. We can't thank him enough for his expertise and ability to explain a system that I was unsure of. Thank you so much and we would recommend this company to all our friends and neighbours!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Quick response to assess my furnace/AC breakdown. Brad gave multiple options from bandaid repair to full repair and service. Work was done quickly. House repairs are never fun, but Brad with Border made it a fast and relatively painless experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently had a plumbing problem and called Border and the response was excellent .Mathew look after the problem and we were impressed in off to sign a 1 year service contract with Border.We got a air conditioning service since and Jeff was excellent to deal with and very helpful . Thank you Martin

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was courteous, polite and explained what needed to be done and why!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt is a great representative for Border, very informative and did a great job for us. We would highly recommend him. Thank you Border and Matt. Dale & Shirley.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mathew ********* was very very professional, friendly and quick. He was also informative and he gave us precise instructions etc. without coming off snooty. Very Very nice fellow and if we need to have work done again, we will certainly ask for him

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin and Julius did an excellent job. They were very nice and explained everything that was going to happen and did happen. They did a great job of cleaning up when they were done. We are very happy with the company and would recommend to a friend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ask for Matt R, he made a bad situation seem almost great. Friendly, fast, understanding and smart.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam has serviced both furnace & AC unit over the past year. He's the best. We're also on their annual gold plan which is excellent value.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad ***** was uniformly helpful, courteous, and consistent. I can't comment on the technical quality of his work -- that will be demonstrated over the next ten years, I suppose -- but the quality of his relationship with us, his clients, was excellent. He provided full information; he didn't try to influence our decisions; he followed up with action. He's the kind of guy I might like to have as a son-in-law! Jim ******

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border Plumbing, Heating &Air is an excellent company to deal with. We have excellent service from them and their employees are very efficient. Aaron S. did the regular maintenance on our air conditioner today. He is very personable, efficient and explained all information to our satisfaction. He is a credit to this company. Thanks Aaron. Al and Pat Burdick

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff Coles at Border was wonderful. He was caring and professional as well as explaining everything to us in detail. We have been having problems with a gas leak and Jeff made me realize that we deserve to have this issue taken care of. We purchased the ongoing warranty plan with Border and we look forward to having them take care of our problems in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service company had replaced thermostat, however AC wouldn't work, Myles troubleshot the problem and repaired mistake made in thermostat wiring

5 Stars rated.
5 Stars rated.
5 Stars rated.

Knowledgeable, friendly, professional. Did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Myles ******** showed up to check our air conditioning system today. He was well-spoken, clean and neat, respectful, and apparently conscientious and thorough in his work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron did an excellent job and explained the results he found for the AC very clearly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

good thoughrow service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Arrived exactly on time. Adam was very personable and clearly explained his recommendations. 5 stars.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, friendly staff, knowledgeable, quick and efficient. I was helped by a young man named Brad. Thank you for all your help!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently had called Border Plumbing and Heating to look at my fire place. Jeff Coles was the Service Technician who showed up. He arrived at my house on time and had a fantastic smile and attitude. He not only helped in fixing the fire place but took the time to help out with a question on my furnace, by showing me how to use the fan to help in saving money. Please keep up the good work Jeff, it is always nice to have great custom service arrive at someones house.

5 Stars rated.
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5 Stars rated.

Fantastic service. Steve was fast, friendly and very effective at fixing our problem

5 Stars rated.
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I would like to take this opportunity to thank both Shawn and Matt for their due diligence ,their efficiency and the awesome job they did in replacing our sump pump. They left the area clean with no debris or mess for me to clean up , I admire that very much . We also appreciated both for answering all of our questions on a professional level. Their work ethics were impeccable and beyond satisfactory .Thank you for sending such great employees to get the work done .Luigi & Maria Fabiano

5 Stars rated.
5 Stars rated.
5 Stars rated.

Super fast appointment and excellent workmanship

5 Stars rated.
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We had a water pressure issue the day we were leaving for vacation with no shower and half washed laundry! The entire Border Plumbing team responded quickly and Steve came out and diagnosed and fixed the problem quickly and was very accommodating to keep us on time. Kept us on schedule and a gave us a huge sigh of relief. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Owen ******, Border Plumbing, just came by for an inspection of our A/C unit. Owen has been with Border for 12 years. He was competent and he was able to answer all of my questions. Our heating and A/C system is older and it will eventually need to be replaced. Owen explained the options and how Border's team of professionals would do an excellent job. Owen did not rush his visit and he explained each step. He even took the time to explain to me how to program my present thermostat. Based on my experience with Owen, I believe that Border definitely has a professional and qualified team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn and Matt did a great job of installing new water pipes in our home. Prompt and very courteous. I would have no problem in recommending them and Border Plumbing . Thanks for a job well done. John

5 Stars rated.
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5 Stars rated.

Great service! Thanks for all your help Jeff.

5 Stars rated.
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5 Stars rated.

Jeff was very professional and solved our furnace issue. Thanks!

5 Stars rated.
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5 Stars rated.

Jeff C was very professional & efficient. He recommend some changes that we need regarding our furnace and A/C. We will be seeing him soon to take care of these recommendations. Dewey & Sharon

5 Stars rated.
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5 Stars rated.

Steve arrived on time and did a very good job installing the new hot water tank. Steve took away the old tank and left the work space clean. The city inspector had a quick look and left happy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good, fast, same-day plumbing repairs by Shawn Cook.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Consisten great work, efficiency, and awesome service from kind and courteous specialists. Justin Lund, Aaron Short, Jeff Coles and Steven Rooke have all done an excellent job in our home.

5 Stars rated.
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5 Stars rated.

A big thanks to Steve S. for his help not once, but twice. We would highly recommend Steve of Border Plumbing for his knowledge and kindness.

5 Stars rated.
5 Stars rated.
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Jeff did an excellent job.

5 Stars rated.
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Fast, efficient and friendly service

5 Stars rated.
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5 Stars rated.

Mathew R. from Border Plumbing installed new shut off valves and replaced some plumbing hoses in the bathroom. Also new taps were installed for the washing machine. New shut off valves under the bathroom sink and kitchen sink were replaced. Overall, he has done a very good job and will recommend this company for plumbing and heating. We have been customers for 14 years and have always been happy with their service

5 Stars rated.
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5 Stars rated.

Jeff C showed up at the appointment time and checked the system problem..Found a power supply issue and made arrangements to have the problem repaired..Thanks Jeff.

5 Stars rated.
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5 Stars rated.

Jeff Coles was very professional, and friendly. My furnace broke down on a Sunday, and he was here by the afternoon. He was able to get the furnace up and running again within an hour. I was very impressed how seriously he took the safety and care of the

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff Coles was very professional, and friendly. My furnace broke down on a Sunday, and he was here by the afternoon. He was able to get the furnace up and running again within an hour. I was very impressed how seriously he took the safety and care of the furnace, and he thoroughly inspected everything involved. He also educated me on the warning signs of carbon monoxide, and the dangers of it. Thank you for your prompt service, and I would recommend Border Plumbing, Heating & Electrical to anyone needing repairs in their home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had our annual furnace inspection completed by Aaron *****, who also performed our annual A/C inspection last fall. I was happy Aaron returned as he is most informative and professional about his work. He is a credit to the company on many levels, including personal appearance, acumen, knowledge and willingness to share advice.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly, fast, informative and professional. Jeff provided many options with varying price options to maitenance our aging home's systems. Made himself available after hours to answer any further questions we may have. Excellent technician with equally e

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly, fast, informative and professional. Jeff provided many options with varying price options to maitenance our aging home's systems. Made himself available after hours to answer any further questions we may have. Excellent technician with equally excellent interpersonal skills.

5 Stars rated.
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Jeff was great!! He did an amazing job and I would definitely refer him family and friends.

5 Stars rated.
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Jeff does a great job and is very personable:)

5 Stars rated.
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I called Border hoping to get service sometime within the week, the friendly staff were able to fit me in the very next morning! Aaron showed up to service our furnace. He was very professional and on time. He took the time to go through everything and ev

5 Stars rated.
5 Stars rated.
5 Stars rated.

I called Border hoping to get service sometime within the week, the friendly staff were able to fit me in the very next morning! Aaron showed up to service our furnace. He was very professional and on time. He took the time to go through everything and even explain how my new furnace system worksed. All and all we had an excellent experience and would highly recommend Border to any of our friends.

5 Stars rated.
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I would recommend Border Plumbing, Heating and Electrical.

5 Stars rated.
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Justin, came to give us a quote for humidifier. He was very thorough answered all our questions. Explained the process of how the humidifier works. He took pictures to show it to my husband who is having difficulty going downstairs at the moment. Justin did a great job

5 Stars rated.
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5 Stars rated.

Steve S. helped me out, and is the reason Border will be my new go to for service. He showed up when scheduled on the dot (which, you may know, is not usually the case with appliance and utility repairs...), was quick to diagnose the problem, explained the problem to me, and did the repair in 5 minutes. He was totally personable and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve S. helped me out, and is the reason Border will be my new go to for service. He showed up when scheduled on the dot (which, you may know, is not usually the case with appliance and utility repairs...), was quick to diagnose the problem, explained th

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was very professional and articulate with his findings and recommendations. He also took the time to explain their ESA Service Plan and how it could benefit us. After just experiencing a flood from a faulty dishwasher valve we could see the benefits. Bought their plan and love their service. Thanks Jeff!!!

5 Stars rated.
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Jeff was very professional and articulate with his findings and recommendations. He also took the time to explain their ESA Service Plan and how it could benefit us. After just experiencing a flood from a faulty dishwasher valve we could see the benefits.

5 Stars rated.
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Efficient , friendly, knowlegeable - all that could be asked of a service provider.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin, Brad and Miles installed my new furnace today. They were all professional, courteous and knowledgeable. I am happy and warm now that the heat is on. I highly recommend Border Plumbing, Heating & Electrical and specifically the 5 Star team that

5 Stars rated.
5 Stars rated.
5 Stars rated.

In addition to Justin, Brad was also professional, courteous and service was exceptional.

5 Stars rated.
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Justin was professional, courteous and service was exceptional.. Highly Recommended

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin, Brad and Miles installed my new furnace today. They were all professional, courteous and knowledgeable. I am happy and warm now that the heat is on. I highly recommend Border Plumbing, Heating & Electrical and specifically the 5 Star team that did my install. They are far superior to any other service company I have dealt with.

5 Stars rated.
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5 Stars rated.

I called Border Plumbing because of previous positive dealings with them. As my problem was of emergency nature, they sent Shaw **** out immediately and he took care of the leak in minutes! What a great serviceman! I will be using Borders in the future fo

5 Stars rated.
5 Stars rated.
5 Stars rated.

I called Border Plumbing because of previous positive dealings with them. As my problem was of emergency nature, they sent Shaw **** out immediately and he took care of the leak in minutes! What a great serviceman! I will be using Borders in the future for sure! Thanks Shawn!

5 Stars rated.
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I've had Aaron S. to my house a number of times for maintenance of my HVAC unit. He has always been extremely friendly, conscientious, and professional. I would highly recommend Border due to my great service from Aaron.

5 Stars rated.
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Brad was exceptional to deal with! He provided us with prices and options for a new furnace and hot water tank, went over all the details in a professional and courteous manner and never did we feel pressured into anything. Thank you Brad!

5 Stars rated.
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5 Stars rated.

We live in this high-rise condo and needed to replace our water tank. We filled out a request on BPHA's web during the weekend. Shawn Cook came on the Monday and was very helpful and knowledgeable with helping us to pick the proper tank size for our needs

5 Stars rated.
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We live in this high-rise condo and needed to replace our water tank. We filled out a request on BPHA's web during the weekend. Shawn Cook came on the Monday and was very helpful and knowledgeable with helping us to pick the proper tank size for our needs. Within a few days Shawn was back and installing our new tank. Great professional service! Thanks Shawn. I highly recommend Border.

5 Stars rated.
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We received excellent service, good advice, and professional conduct with Waldo.

5 Stars rated.
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Both were courteous and gave very good service. Everything was cleaned up well. Koodos to both technicians.

5 Stars rated.
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5 Stars rated.

My experience with Border Plumbing, Heating & Electrical and their staff has always been pleasant. Today Lynn called me and informed me my furnace is due for a service. They had a technician at my place within 30min. Jeff Coles was very friendly, know

5 Stars rated.
5 Stars rated.
5 Stars rated.

My experience with Border Plumbing, Heating & Electrical and their staff has always been pleasant. Today Lynn called me and informed me my furnace is due for a service. They had a technician at my place within 30min. Jeff Coles was very friendly, knowledgeable and was in and out in a timely manner. Thanks Border for great service and products. I'll be a client for life!

5 Stars rated.
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Aaron did a very thorough job and explained his work to me . Thanks for a job well done!!

5 Stars rated.
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Border plumbing came last summer to fix our furnace and we signed up with them to come and do a maintenance service on our furnace and air conditioner every 6 months. I have to admit that I am truly impressed on their services. They called me a month ahea

5 Stars rated.
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Border plumbing came last summer to fix our furnace and we signed up with them to come and do a maintenance service on our furnace and air conditioner every 6 months. I have to admit that I am truly impressed on their services. They called me a month ahead to make sure someone would be home, called me a day ahead to remind me and called me on the day of just to let me know the ETA of the technician. I was expecting someone to show up and leave 20 minutes later telling that, all is good and have a nice day. Quite the opposite! Aaron showed up and spent over 2 hours making sure everything is perfect and in good order. He was very thorough, making sure all is good and safe and also explained every details. He truly went over and above what I was expecting. I highly recommend Border Plumbing and Heating.

5 Stars rated.
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The team , starting with Jeff, Shawn and Justin were excellent ! It was a pleasure to watch them do their job and work . Their workmanship was excellent, clean up was tops. I would highly recommend Border Plumbing . I have already told my friends what a g

5 Stars rated.
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5 Stars rated.

The team , starting with Jeff, Shawn and Justin were excellent ! It was a pleasure to watch them do their job and work . Their workmanship was excellent, clean up was tops. I would highly recommend Border Plumbing . I have already told my friends what a great job they did , my son was more than pleased who's home it was for Thank you Bert

5 Stars rated.
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Great, professional service. Can without any doubt recommend Border Plumbing & Heating. Thank you.

5 Stars rated.
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Thank you, excellent service. Great great workmanship and can highly recommend Border Plumbing ,Heating and Electrical. Thank you Justin for the great job and friendly service. Handre

5 Stars rated.
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Steve arrived very quickly to look at my water tank as the pilot had gone out and we had no hot water. He solved the problem in no time at all! Very helpful nice guy! Thanks, Steve!

5 Stars rated.
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.. Thank you Border Techs ..great service & way beyond Call of duties on my furnace & hot water pipe Repairs.. ur the best!!

5 Stars rated.
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Jeff C did a great job. Service was fast, clean and efficient. Would recommend.

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Jeff was able to check our problem after finishing at a neighbours', shich was greatly appreciated.

5 Stars rated.
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Service was excellent. Brad was a true professional.

5 Stars rated.
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Great, professional service. Can without any doubt recommend Border Plumbing & Heating. Thank you.

5 Stars rated.
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5 Stars rated.

Steve was prompt, courteous and every bit the professional one would expect. Positive with that Can Do attitude! I'm sure Border is thankful to have someone like Steve on their staff. Aaron did a thorough review of our heating. He replaced the filter on o

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve was prompt, courteous and every bit the professional one would expect. Positive with that Can Do attitude! I'm sure Border is thankful to have someone like Steve on their staff. Aaron did a thorough review of our heating. He replaced the filter on o

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve was prompt, courteous and every bit the professional one would expect. Positive with that Can Do attitude! I'm sure Border is thankful to have someone like Steve on their staff. Aaron did a thorough review of our heating. He replaced the filter on our furnace and went through his checklist with great clarity. A job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve was prompt, courteous and every bit the professional one would expect. Positive with that Can Do attitude! I'm sure Border is thankful to have someone like Steve on their staff. Aaron did a thorough review of our heating. He replaced the filter on our furnace and went through his checklist with great clarity. A job well done.

5 Stars rated.
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Thanks for the quick service and professionalism into my furnace issues!

5 Stars rated.
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5 Stars rated.

Thanks for the quick service and professionalism into my furnace issues!

5 Stars rated.
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5 Stars rated.

Jeff ***** arrived to resolve a noise coming from our heat pump. First, he was on time. Second, he reiterated the service fee right away, upfront. After a quick orientation and walk around he quickly zeroed in on the probable problem making the noise. He

5 Stars rated.
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5 Stars rated.

Prompt, efficient, plumber...thank you..Your company was recommended to me and I have recommended you to another.

5 Stars rated.
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5 Stars rated.

Jeff ***** arrived to resolve a noise coming from our heat pump. First, he was on time. Second, he reiterated the service fee right away, upfront. After a quick orientation and walk around he quickly zeroed in on the probable problem making the noise. He then looked over the entire system which had not been done since install 4 years ago. He recognised a warranty covered furnace repair necessary and the failure of the outside sensor. He also made us aware of the ability to change the system from heat pump heating to gas only as the price of nat gas is now less than getting the equivalent heat from the heat pump. During the diagnostic process he ran into a programming issue enabling gas only operation and called for assistance resolving the issue. We were impressed with this. As a now retired Director of Trades Training, a golden rule for for employees of all occupations is: "No one knows all the answers, but the best know where to find the answers". He had no fear calling for assistance and in doing so gained our confidence in his ability and the company's standards. He left our home and the equipment neat and clean. We have no problem recommending Border Plumbing Heating & Air and Jeff ***** to anyone. This is how the trade should operate.

5 Stars rated.
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Great Service! We had Brad come to fix our furnace when it died. He was very knowledgable and very professional. I knew we were in good hands (which really put my mind at ease). He arrived on time and even squeezed us in on a late Friday afternoon for an

5 Stars rated.
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Great Service! We had Brad come to fix our furnace when it died. He was very knowledgable and very professional. I knew we were in good hands (which really put my mind at ease). He arrived on time and even squeezed us in on a late Friday afternoon for an assessment. In a city where it is very hard to find good customer service. I can't say enough positive things about this company and our experience with them. Thanks Brad and Border team!

5 Stars rated.
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So far our experience with Shawn C (plumber) and Jeff (technician) has been great. Shawn replaced our water tank with another guy's helping hand and Jeff took a look at our furnace and fireplace. Very nice people, polite, professional and fun. Always trus

5 Stars rated.
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Jeff was very good to us, he explains everything clearly. Very professional and makes the client feel like he or she is talking to a friend. He's a very good seller too.

5 Stars rated.
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5 Stars rated.

So far our experience with Shawn C (plumber) and Jeff (technician) has been great. Shawn replaced our water tank with another guy's helping hand and Jeff took a look at our furnace and fireplace. Very nice people, polite, professional and fun. Always trust people you can look into their eyes and they don't get uncomfortable.

5 Stars rated.
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Aaron Short arrived promptly on schedule. His approach was courteous, friendly, and efficient. He had been to our house before; he knew where the thermostat was, where the furnace was, what to look for. After about an hour, he gave us a summary of his fin

5 Stars rated.
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5 Stars rated.

Jeff C. from Border Plumbing is excellent. . He is very polite, professional, and, he knows his stuff. I am so pleased to have found a plumbing business within the area that can come out 24/7, as it is very difficult to find a plumber within the area that will come out on the weekends or holidays, even if you have a major issue happening with plumbing and heating. The receptionist was very polite, as well, as the lady who books the appointments. Thank you, Jeff, and Border Plumbing.

5 Stars rated.
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Jeff from Border Plumbing and Heating has been exceptional. He has always taken the time to explain service options in detail, provide expert advice and place the needs of our home first. After working with so many HVAC professionals over the years Jeff and the whole team at Border make you feel comfortable and confident. Thanks for everything.

5 Stars rated.
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5 Stars rated.

Jeff from Border Plumbing and Heating has been exceptional. He has always taken the time to explain service options in detail, provide expert advice and place the needs of our home first. After working with so many HVAC professionals over the years (both for business and personal) Jeff and the whole team at Border make you feel comfortable and confident. The entire team is ready to exceed your service needs in an optimal amount of time and they never make you feel bad for not knowing about mechanical systems. I highly recommend Border for all your HVAC needs. Thanks for everything.

5 Stars rated.
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Aaron Short arrived promptly on schedule. His approach was courteous, friendly, and efficient. He had been to our house before; he knew where the thermostat was, where the furnace was, what to look for. After about an hour, he gave us a summary of his findings. He didn't try to push us to do unnecessary repairs or get unnecessary services. We were happy to deal with him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff from Border Plumbing and Heating has been exceptional. He has always taken the time to explain service options in detail, provide expert advice and place the needs of our home first. After working with so many HVAC professionals over the years Jeff a

5 Stars rated.
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5 Stars rated.

Jeff C. from Border Plumbing is excellent. . He is very polite, professional, and, he knows his stuff. I am so pleased to have found a plumbing business within the area that can come out 24/7, as it is very difficult to find a plumber within the area that

5 Stars rated.
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Jeff was excellent. Very proficient, took the time to explain everything and fair pricing.

5 Stars rated.
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Jeff from Border Plumbing and Heating has been exceptional. He has always taken the time to explain service options in detail, provide expert advice and place the needs of our home first. After working with so many HVAC professionals over the years (both

5 Stars rated.
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5 Stars rated.

We have dealt with Border Plumbing, Heating & Air for several years checking our furnace, a/c and plumbing and recently needed to replace our furnace. Julius and Dustin came on time and did a very good job . They made the best decisions in regard to i

5 Stars rated.
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Justin was helpful, courteous and polite. We would recommend himto anyone requiring assistance in their heating or plumbing needs.

5 Stars rated.
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Justin was helpful, courteous and polite. We would recommend himto anyone requiring assistance in their heating or plumbing needs.

5 Stars rated.
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We have dealt with Border Plumbing, Heating & Air for several years checking our furnace, a/c and plumbing and recently needed to replace our furnace. Julius and Dustin came on time and did a very good job . They made the best decisions in regard to installing the new intake/outtake pipes as we bought a high efficiency furnace this time. They were both knowledge and got the installation done in a timely manner. They left the working space very clean.

5 Stars rated.
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Very happy with Border's service, as usual! They were able to send someone out right away when I first called. Matt was friendly and helpful, and drove around town trying to find a replacement part (at no extra cost). We ended up buying a new kitchen fauc

5 Stars rated.
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Very happy with Border's service, as usual! They were able to send someone out right away when I first called. Matt was friendly and helpful, and drove around town trying to find a replacement part (at no extra cost). We ended up buying a new kitchen faucet and he did a great job installing it efficiently. Thanks for the great work, Matt!

5 Stars rated.
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Matt did a great job fixing my outside hose bibs! I really appreciated seeing the final bill before any work was done and also saving $30 by booking online!! I will definitely call Border the next time I need work done.

5 Stars rated.
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I've had Border handling my plumbing and heating needs since moving here in 2009. Shawn has been here for most of those events, including the replacement of my hot water tank very recently. He gave me the quote, ordered the tank, and had it replaced withi

5 Stars rated.
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I was very pleased with the work of Steve & his assistant Steve was very knowledgeable . They did the work in a fast & economical manner

5 Stars rated.
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Lost my heater on New Years Eve., Jeff Coles came out and fixed the problem and was so professional. Then on Monday, my hot water tank went. Called Border and they sent to us Mathew Radchenko for an absolute nightmare of a job., and again was impressed at

5 Stars rated.
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Border Plumbing, Heating &Air is an excellent company to deal with. We have excellent service from them and their employees are very efficient. Jeff C did the regular maintenance on our furnace today. He is very personable, efficient and explained all

5 Stars rated.
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(no comment)

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Mat did a great job replacing our hot water tank. He was courteous and efficient and showed good problem solving skills. Thanks Mat.

5 Stars rated.
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Nate repaired our leaking in pipe, we were very pleased with the prompt and efficient service he provided and would recommend your company to our friends.

5 Stars rated.
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Owen was courteous, professional and took the time to explain what was happening to our furnace and options. We also appreciated that he arrived when he said he would. Owen is an asset to your company !

5 Stars rated.
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Owen was courteous, professional and took the time to explain what was happening to our furnace and options. We also appreciated that he arrived when he said he would. Owen is an asset to your company !

5 Stars rated.
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Jeff C. was wonderfully helpful and prompt when our furnace broke down. He is a super friendly and knowledgeable expert who quickly identified the problem and how to solve it. He went to get the necessary components that snowy evening, and installed it de

5 Stars rated.
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Border Service (Julius Khan and Dustin Pratch) installed a new Furnace in my home. They did a fine job, very clean and efficient operation and were very polite and helpful throughout. They are to be recommended for such work,

5 Stars rated.
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Justin was extremely professional and friendly. He was great with explaining any and all current and potential issues. He is very knowledgeable and helpful.

5 Stars rated.
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Excellent company excellent employee Aaron *****.

5 Stars rated.
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I had Adam Conlin at my house to service a gas fireplace.. He did an excellent job and even showed me how to do it myself. He certainly knew his stuff and explained things as he was doing it. As usual Border came through with another great employee.

5 Stars rated.
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I first met Jeff when he came to install a furnace for me.. there had been a problem with the measurements where the furnace was suppose to go, no fault of his.. he quickly got everything under control apologizing for the mistake. He was very professional

5 Stars rated.
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Absolutely first rate service and great to deal with Julius. Apart from his obviously high technical skills he also has a great personality which is ideal when dealing with the public. I would definitely recommend Julius (and Border) to anyone who require

5 Stars rated.
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Our furnace died on one of the coldest days of the year, and Jeff at Border promptly arrived with expertise, tools, and a great approach -- as well as a friendly personality we trusted and readily welcomed into our home. He was knowledgeable, efficient, a

5 Stars rated.
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I was very impressed with the service I received from Border Plumbing. Brad was very friendly, respectful and professional. He explained what he was doing clearly and answered my questions. I would nor hesitate to use Border for further service and recomm

5 Stars rated.
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Shawn was probably the most honest plumber I have ever encountered. He got straight to the problem, didn't try to complicate things to rip me off because I'm female and don't know too much about these things. He was patient when explaining the issue. I re

5 Stars rated.
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Wanted to give a warm shout out to Julius, Matt and Jamie from Team Border for coming to the rescue during the first cold snap of the season. Jamie was the first tech to properly diagnose my furnace's problem and Julius and Matt did a great job fixing the

5 Stars rated.
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Shawn was probably the most honest plumber I have ever encountered. He got straight to the problem, didn't try to complicate things to rip me off because I'm female and don't know too much about these things. He was patient when explaining the issue. I re

5 Stars rated.
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Very polite, knowledgeable and thorough technician. Adam took the time to explain things. Thank You

5 Stars rated.
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Owen recently repaired our furnace to our full satisfacation. I have supervised many tradesmen in my careeer as a maintenance superintendent. Without a doubt the service that Owen provided was first class ! Owen considers that equipment safety, performanc

5 Stars rated.
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We are new customers to Border Plumbing & Heating. Aaron was efficient, informative and helpful. We appreciated his help very much.

5 Stars rated.
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We recently had the annual furniture service done by Border. The service agent arrived at the appointed time and did a first-class job. We were especially pleased with his sensitivity to my wife's lung health issues. He made a particular point of ensuring

5 Stars rated.
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We've had the Team from Border Plumbing, Heating & Air service our furnace and AC for, well quite a few years now. We have never had a bad experience at all. The few times we've had to call because something wasn't working, we've had quick response an

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service from Adam C for my furnace . I feel confident on the quick , professional service. Kudos to the office staff as well Thank you Chris Kelowna 2016

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks Jeff, you gave me excellent service and really knew how to trouble shoot the situation. Not so happy that I have to replace the gas valve but am glad that my home will be serviced by this company and you in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Okay, you do not have enough stars to cover Justin Lund. As a consumer, one is always looking for a professional to provide the service you are paying for; the bottom line is that you want to be a satisfied customer. Justin certainly exceeded our expectat

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron did a great job servicing our furnace. He is very knowledgeable, efficient, tidy, answered all our questions and signed us up for another annual contract. Border is a great company that has looked after all our heating and A/C needs for over 10 year

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great group of professionals at Border Plumbing. Thank you for another year of outstanding service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had Aaron Short in to-day to do the annual check of the furnace and it's general operation. The replacement of the filter, thermostat operation etc. was all looked after. As always, Aaron was very professional, explained any future problems that may ar

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff did amazing job! On time, very professional, knowledgeable! Overall very satisfying experience. Good job! Would not hesitate to recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The guys from Border were excellent and on time and very neat I would recommend them to anyone in the Kelowna area. I was one happy camper and thanks again Border

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff Coles of Border Plumbing and Heating was courteous, polite and friendly. Identified issue with furnace, did some tweaking and got it running to provide heat. Provided me with his contact number in the event I was having problems again. I would highly recommend this company and its employees.

5 Stars rated.
5 Stars rated.
5 Stars rated.

It can be tough to know who to trust when calling for expensive plumbing or HVAC issue. This was the situation I found myself in yesterday. I'll keep this short: there is no other company in Kelowna that can touch the positive customer reviews that Border Plumbing and Heating have on Google. My experience was very similar to theirs. Friendly, professional, courteous, and qualified. They have a fantastic loyalty program you should ask about. Look no further for your new partners in plumbing, heating and electrical. Specifically Aaron and Shawn! These guys are honest, humble, and driven.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam C did a wonderful job on our furnace service. He Did his job quickly and efficiently and did not try to up sell in any way. As well as service the furnace he took a minute to put the AC to bed for the winter as well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

It can be tough to know who to trust when calling for expensive plumbing or HVAC issue. This was the situation I found myself in yesterday. I'll keep this short: there is no other company in Kelowna that can touch the positive customer reviews that Border

5 Stars rated.
5 Stars rated.
5 Stars rated.

recently I entered into the Energy Saving Agreement with Border Plumbing and Heating. Aaron S did the furnace service, Steve S inspected the plumbing and replaced washing machine hoses, Terry T inspected the electrical. A few weeks later Brad C arrived on

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always good service & reliable technicians . Jeff was out to do our furnace service, he was on time and very nice to deal with, thank you Jeff.C

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always good service & reliable technicians . Jeff was out to do our furnace service, he was on time and very nice to deal with, thank you Jeff.C

5 Stars rated.
5 Stars rated.
5 Stars rated.

JEFF from BORDER plumbing was at the house at the designated time. He was pleasant and most informative. We in fact signed up for the one year service contract as I know Jeff pointed out some great features and we know we are are being looked after. Thank

5 Stars rated.
5 Stars rated.
5 Stars rated.

First class service, great technician, great work, very fast worker,,, This is where I will go for future work

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn and his apprentice did a thorough and competent job of replacing my poly b. Very professional. I would recommend Border Plumbing to everyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I'd like to say thank you to Justin for his help during his visit this past week. This was the second time this month we had experienced this malfunction and we were desperate to get to the bottom of the problem. It is a helpless feeling when your furnace just stops heating the home for no apparent reason, especially when it is cold outside. Justin completed his inspection and then took the time to sit down with us and explain in lay-person's terms what he had identified as the problem. He also shared possible ways to prevent it from happening in the future and, if it did happen, the correct method to bring the unit back on-line safely and effectively, thus ending our fears of freezing in the winter's frigid temps. I would highly recommend this company to anyone who needs their service. From the first phone call I felt totally at ease that these people were there to help. Thanks Border.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam was extremely pleasant and helpful with my queries,very professional and thorough with the task at hand.On completion of him servicing my furnace, he explained everything that was done to my satisfaction and understanding. He is a definite asset to the company he represents. Yes, I would recommend and request him on any visits to my home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Fixed problem promptly. Answered all of our questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin Lund was the service specialist that came to work on our Furnace. He was very professional, explained everything that was going on and got it working again. I was very impressed with the overall experience and would definitely recommend this business to any one needing work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mat was quick professional and informative. I would use this service again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border Service Technician Adam ****** provided a furnace tune-up and once again I was impressed with his professionalism. He was on time, efficient and very good at conveying what he had done. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great, same day service for a new thermostat. Service specialist arrived with a good selection of different models, explained the relative merits of each, installed the model of our choice and provided clear instructions on operations. He also provided very helpful advice on other related matters.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam from Border Plumbing came to our home to service our furnace for the year. He was very cordial & pleasant to deal with as well as explaining all that he had done & asked it any questions. He was honest as we both looked at the filter & he suggested leaving it till spring before changing as you could still see thru it & we appreciated that as they cost $95 to replace. We appreciate his honesty & pleasant manner & he said just to phone Border in the spring & they could come by with a new filter. Wow what exceptional service from Adam & the Company he represents, Border Plumbing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Owen was all business and got down right down to it as soon as he entered the house. I liked this! It made me feel that he was not here to waste my time or his. It didn't take long for him to tell us that he couldn't find a thing wrong with our furnace. It quit during the night 2 days prior and, although I tried several times to turn it on over the next 24 hours, it would not work. Of course it hurts to pay $100.00 for that, but, you can't expect people to work for nothing. I questioned him about the service plans his company had to offer & he seemed very knowledgeable about them all. He did not push any one plan over another, however, he did make a recommendation for a couple of different ones and he explained in detail his reasons for each. The choice was totally left up to me and I made it. Owen was a consummate professional in every way and I respect that very much.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn **** arrived on time and save our day. Our toilets are twenty three years old and the main bathroom flooded and what a mess .When Shawn arrived we were finished the clean up and were ready not to do that ever again .We ask Shawn about replacing both toilets ,he explain about the new toilets .Because our fixtures were in gold trim ,I wanted new taps as well .To my husbands delight ,Shawn said your tub and sinks don't need to be replace ,which cut the cost .We replace the taps in the sinks and tubs .Replace the toilets and now have two beautiful modern bathrooms .The job was done quick and perfect and the bathrooms were left clean and neat .I appreciated they put everything back under the sink ,which I had forgot to remove .Thank you for a excellent job.,Ross and Karen ********

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Julius Khan and Dustin Pratch at my modular home a couple of days ago to install a furnace/ac for me. Talk about a couple of very hard working young men, I was very impressed with them. You don't see that kind of work ethic very often any more. No long breaks for these guys, they worked tirelessly installing an outside unit for me which included crawling under my modular home hooking pipes up etc. it was a very long day for these boys, not to mention the hard work.. They all did a marvelous job connection my furnace.. Kudos once again to Border Plumbing Heating & Electrical for hiring such awesome people . Julius, Dustin and Jeff are very high on my list of referring them to people who want a job well done and where the customer comes first... these are the guys you want.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam C did an excellent job of cleaning and servicing the furnace. He arrived at the scheduled time, 8:30AM and his appearance was neat and clean. He was very polite and went about his work with efficiency and went over what he done. Very professional, the company should be proud to have him as an employee.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I first met Jeff when he came to install a furnace for me.. there had been a problem with the measurements where the furnace was suppose to go, no fault of his.. he quickly got everything under control apologizing for the mistake. He was very professional, reassuring me it would all work out, which of course it did.. I live in a modular home, single wide.. the furnace that was in here always was loud whenever it was working.. I got one of the newer ones that they install outside. what a difference it has made, no noise. Jeff and his crew Julius and Dustin worked all day, didn't even take coffee breaks to get it installed.. they are dedicated to their job and making the customer happy. I wouldn't hesitate to recommend Border Plumbing and Heating to anyone in this park, their employees are the best you'll ever get.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Julius Khan and Dustin Pratch at my modular home a couple of days ago to install a furnace/ac for me. Talk about a couple of very hard working young men, I was very impressed with them. You don't see that kind of work ethic very often any more. No l

5 Stars rated.
5 Stars rated.
5 Stars rated.

I first met Jeff when he came to install a furnace for me.. there had been a problem with the measurements where the furnace was suppose to go, no fault of his.. he quickly got everything under control apologizing for the mistake. He was very professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've always had great experiences with Border and Jeff's servicing appointment was no exception. He made some suggestions to help decrease my energy costs now and in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a furnace installed today by two great technicians, Jeff Coles and Julius Khan. They were very friendly and knowledgeable and explained everything to me in language that I undesftood. They did a great job and cleaned up before they left. This what keeps me using Border for all my needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a new furnace installed today by two very friendly and knowledgeable technicians. Their names were Jeff Coles and Julius Khan. They answered all my questions and explained the system and thermostat in language that I understood. An asset to Border.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam was professional, courteous and very knowledgable about his job. He did a thorough job and made short work of it. He even went above and beyond by vacuuming the area he worked in. My furnace is working great thanks to him. He is an asset to your business.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would like to thank Shawn **** for a wonderful job he has done today by upgrading all our plumbing system. As always he was so efficient. October 11, 2016 - Werner ***

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very impressed. The service was very thorough. Justin did a great job, I'm very thankful i have him and the border team to rely on.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin Lund did an excellent job of my regular checkup. He is very polite and and explained everything well to me. Great job Justin

5 Stars rated.
5 Stars rated.
5 Stars rated.

exceptional professional service and value.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had the pleasure of meeting a really nice young man today, Justin Lund from Border Plumbing and Heating. He spent some time with me explaining everything he was doing, he even showed me how to light the pilot light should that ever get blown out. I was really impressed with his knowledge and appreciated the time he took to explain things to this old gal.. I have never had a service man that was so efficient and knowledgeable about his job. Kudos to Border Plumbing and Heating for hiring such a qualified/nice friendly person as Justin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I just purchased a new Bryant furnace from Border Plumbing & Heating, Mike Lindstrom was the sales rep. and I must say that this person is very knowledgeable and friendly. I purchased an A/C from Mike last year and was very satisfied with him and the company. I have recommended this company to several of my friends over the years.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had the pleasure of meeting a really nice young man today, Justin Lund from Border Plumbing and Heating. He spent some time with me explaining everything he was doing, he even showed me how to light the pilot light should that ever get blown out. I was

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn was a good communicator and left me feeling comfortable to ask any questions. He answered well and explained until he felt I understood. He was quick with the service and diagnosis. Shawn encouraged my husband to call any time with any questions. He was professional and respectful. He did a good job with the repairs. He gave options and costs but also made every effort to solve the problem before any other costs need to be added to the job. Thanks Shawn.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a real time crunch to get a new furnace,a/c and hot water tank replacements. From quote to replacement done was a remarkable 6 days. The installation crew of Jeff, Julius and Dustin were meticulous and tidy at every phase. The final price was as quoted and expected. It all started with a seasonal inspection by Justin who again was very thorough and honest. I would strongly recommend this company to anyone...

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are very pleased with the professionalism of this firm and all the employees that have serviced our home and would recommend them to anybody

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always, excellent service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was thorough and efficient. He also explained everything when he was finished. My furnace is 10 years old and he informed that it was approaching the end of its warranty period.... Always good to know. Brien Cates

5 Stars rated.
5 Stars rated.
5 Stars rated.

Swift diagnosis of the problem, with a fast fix on the spot and an all-in quote for a permanent repair. Two days later, supply and installation of a replacement PCV was the cure for ongoing water-pressure problems, and I had an old, tired water heater replaced at the same time. Only took a few hours--a quick, clean job and professional, personable service. Thanks, Shawn. We really appreciate the restoration of water pressure. P.S. Sorry about the Really Big Spider!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Swift diagnosis of the problem, with a fast fix on the spot and an all-in quote for a permanent repair. Two days later, supply and installation of a replacement PCV was the cure for ongoing water-pressure problems, and I had an old, tired water heater rep

5 Stars rated.
5 Stars rated.
5 Stars rated.

It was a pleasure having Jeff working here replacing hot water tank, furnace and other related jobs; he is a real gentlemen and doesn't waste any time but does his job thoroughly and efficiently. I would call Border and Jeff again for any future work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aug 2016 Great service from office staff helping me on phone and technician Josh was excellent. All polite, professional , prompt and job done right first time . Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn C. was the second plumber to look for a stubborn leak inside our laundry room wall. He was able to locate it quickly and repair it efficiently. A pleasant person to work with and a job well done! I would recommend Shawn for all your plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam was a very courteous and knowledgeable service technician. This company seems to hire all the right people as I have found out over the years that I have dealt with Border.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This is my first experience with Border Plumbing Heating & Air and as a retired business/entrepreneur person I can recognize a successful, well run company. It starts with the front line people in the office; Christine, Christina & Ellie who strive for customer satisfaction. Justin ****, our service technician is proud to work for Border & his professional knowledge, work ethic, & honesty reflect this.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam Conlin came to service my A/C and I found him to be very knowledgeable and a pleasant person. He did a great job. Way to go Border Plumbing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service team!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We always have Justin attend our home since we joined up for the energy savings deal and began our services with Border. Justin is very professional, knowlegeable and has a caring attitude. He takes his time to explain everything and only recommends repairs when it is warranted. Border plumbing agreement is the best plan in our Okanagan market. It provides customers free inspections every year for the following: heating, air conditioning, plumbing and now their new added service: electrical check up. A one stop shopping. We always ask for Justin as we feel that if the same technician returns every year, he is in the better position to know our furnance and air conditioner. We tease him by having nicknamed him our heating and air conditioner doctor. Excellent service and we intend to continue our maintenance with Border and Justin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin was very efficient and polite. He explained everything and wanted to make sure that I was happy with the service (which I am). Wonderful job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

He was very polite and explained everything.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve was friendly, efficient and did great work

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent experience. They have installed our water heater and check air con., furnace, fireplace and when we had an emergency, they responded immediately. Very efficient and courteous

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service oriented. Used booties in the house. Was very friendly and approachable. Calm and not rushed. Made recommendations for repairs without pressure. Serviced the Air Conditioning Unit and replaced a few parts. Very efficient service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border Plumbing did an excellent job installing my air conditioner today. They were very proffesional during the install, answered all our questions. They were neat and tidy and cleaned up everything from the old unit. Great service!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have felt with this company before and have only good things to tell and would recommend them to one and all. Special thanks to Adam Conklin for the extra effort

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Got the broken water heater replaced quickly. Nice extra service fixing a tap at no charge.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have had Border come in for maintenance and repairs over the last 19 years. EVERY single service tech has been very informative and knowledgeable. We appreciate all of the options and solutions that are provided and have never felt that we are getting "rooked". Excellent service again by Steve Roode today!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff did a great job installing my new furnace and a/c and I have recommended Border to friends and neighbors

5 Stars rated.
5 Stars rated.
5 Stars rated.

With technical knowledge that we could understand, Brad walked us through all that it would take to install our new furnace in our confined crawl space. Curious by nature there were no questions that we asked that were not answered professionally. Brad, Jeff and Julius were polite, professional and cheerful. We were so taken by their service that we went ahead and had Terry install a new bathroom Fan for us. They left our home spotless not a trace of them anywhere. We appreciated the nice touch of Brad introducing each service tec to us as they arrived. Would we recommend them to our friends, family and neighbors - Yes most highly. Ron and Sharie Steel

5 Stars rated.
5 Stars rated.
5 Stars rated.

They do a great installation and supply excellent equipment. Very Reliable service after that.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was extremely helpful, answered all our questions and explained how our HVAC system works. He was polite, professional, and on time. We are grateful for the good service we always get from Border Plumbing and Heating

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had one of the best service calls with Steve ever. He was very courteous, knowledgeable, and answered all my questions with incredible patience. I would highly recommend him to all my friends and neighbours.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very happy with the A/C service Steve provided. He was thorough, accommodating with questions & explained options. We're looking forward to our future relationship with Border!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again 1st class service from Border Plumbing, Heating and Electrical. It starts with the front office/phone staff who are amazing and make you feel like you are the only customer that matters. They are helpful polite and efficient. We were called to schedule our annual air conditioning inspection and Steven showed up exactly on time and did a great job. He is always very proffessional and efficient. We can't say enough good things about the service we have had so far...

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good and well done job. On time and he knew what he was doing. Explained and answered all questions. I would recommend him to anyone. Thanks....

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great explanation of service provided and the options available. Thorough coverage of results of the inspection and why they were important.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven provided friendly, efficient, and prompt service of furnace and air conditioner. He was careful in the house and explained what he was doing. As an 80 year old senior, I appreciate his kindness and helpfulness.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would like to thank Steve for an excellent job in maintaining our AC for the sommer 2016.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven serviced our Furnace & A/C. He explained everything and was ever pleasant to deal with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff and Julius did a great job ripping out my old furnace and A/C and replacing it with a new all in one furnace & A/C. They were very knowledgeable and friendly and helpful, everything went as it should. They went the extra mile in cleaning up and manufacturing a cover for the hole in the floor and ceiling of the cupboard that the old furnace came out of.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven Roode was exactly what I wished for when I requested a Furness/Air Conditioner service. He took his time and explained exactly what he had done to the units, what their status was and what I should do in the future. He was not pushy and gave me the impression that he knew both systems inside and out. He showed me parts that needed replacement prior to installing them. He advised me on the life expectancy of both units. I would certainly ask for him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven was working on maintenance at our neighbours. I saw him/truck outside working on AC unit and asked him a few questions about our unit. He said he would come over after completing this job. What a wealth of knowledge this young man has. He serviced our AC, found issues from original new home install plus picked up on humidifier concerns with all hope to resolve our balance issues in our home. Very conscientious and took the time to explain issues and provide resolutions. Knowing that we can call them and would be priority in future should any AC issues arise in the hot summer is reassuring. My neighbour has worked with this company and I would highly recommend them as well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This company was great to deal with - from the moment I spoke with Lynne, to confirmation from Christina letting me know that their technician Steven R would be at my house shortly the process was professional and courteous. Steven offered several suggestions to my questions and took the time to answer them. He did a thorough job on the fireplace and the furnace - I was impressed with this company and purchased a service contract on top of the service I called in for. I am confident in their ability to resolve any issues we may have and will deal with them for all or our heating, cooling and plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was a very personable and professional young man. He discussed any potential problems with my furnace and suggested solutions. It is nice to see him on your team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff C. came by and did an excellent job of finding the problem and fixing it. Professional and friendly, showed up exactly on time. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff Coles was our technician who came in the early evening to help with a gas furnace that would start and then stop. He was friendly, efficient and explained the problem and replaced the part needed. I would recommend him for sure...many thanks..

5 Stars rated.
5 Stars rated.
5 Stars rated.

I need to replace my aging hot water tank. Before I decided to hire Border Mechanical to do the job, I had researched on customer reviews on various plumbing contractors in Kelowna, and also different makes and models of hot water tanks. Furthermore, I talked to four (4) plumbing shop owners and one plumbing sales personally, trying to get "insider and professional" advice. Finally I went to Home Show in Prospera Place on Feb 13, and met Joe, the owner of Border Mechanical. I was impressed by his knowledge, honesty, down-to-earth advice, and commitment to customer satisfaction which "flowed out" naturally between his words with no pretense. My DIY plumbing experience with my previous house had alerted me that there were additional "must repair" plumbing items, nice-to-do ones, and some do-not-touch, in my present house. I jumped on the idea of a free plumbing inspection of my house when Shawn suggested it. Shawn came back with right-on-the-target lists, i.e., must-do, nice-to-do, and no-need. Shawn's work was impeccable. He used premium parts, and performed with efficiency and quality. Shawn's exceptional services, not only reflects his professionalism, and pursuit of excellency and customer satisfaction, but also mirrors the business practice model embraced by the senior management of Border Mechanical. I am now rest assured that the plumbing system in my house is in "good health", and future warranty claims, if any at all, will be honoured efficiently and effectively.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great experience with the folks at Border. Great response time. The procedure for our new ducting was well explained and we were well informed all through the process. There was minimal disruption to our home and once Justin and Brad left you would hardly know that they were there except that our home is warm and comfortable now. We would definitely recommend Border.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just an all around professional thorough job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Jeff C come to my place. He was extremely professional, helpful and very knowledgable. I appreciate everything being done in a timely manner and properly. Will recommend to everyone and use regularly. Thank you very much

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service by Jeff C., he is very knowledgeable, helpful and friendly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Waldo came to my home and replaced our worn pipes and connections. He did a great job. Very professional. He called to let me know that he would be late coming to my home. I appreciated that it shows respect. GREAT!! JOB Waldo Ken

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've always been totally satisfied with all my heating and plumbing issues.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven R. arrived right on time, he was pleasant and efficient. I would certainly recommend him as a service technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

On the hottest day of the summer last year, our air conditioner stopped working. We phone Border and they said they were extremely busy but would try to get there that day. 10 minutes later we got a phone call and said they would be there in 20 minutes. So within 1 hour of my phone call our AC was working, Awesome service from awesome people. Thanks again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This review is long over do. We had a new furnace installed in our home late 2014. Our last furnace gave us nothing but trouble from day one, and the furnace company refused to fix the problem. We also found out later that this company had even changed the name on the furnace and sold it to us as a higher end model. Then late in 2014 that furnace up and died 1 day before we left for our winter vacation. We called Border and because we were leaving the next day they fixed our old furnace for no charge, and when we returned home they installed our new furnace. We have had no problem at all with our new furnace and the customer service has been above and beyond. We even found a gift basket at our front door just before Christmas. It is hard to find this kind of professional service now days. A big thanks to Mike, Adam and the rest of the gang at Border Plumbing, Heating and Air. I would recommend this business to anyone looking for there services. Keep up the great work and see you at our next service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven R came to our new home to service our gas furnace and gas fireplace. Did a great job! The fireplace is spotless clean, and the furnace after some fine tuning is noticeably better. He also checked all the gas fittings for leaks. Steven is a a very nice guy with great service skills and his work is highly recommended!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our experience with Borders was great. They had Josh to our house within a half hour. He was really knowledgable and was eager to solve every plumbing problem we had.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very friendly and made a quick diagnosis.

5 Stars rated.
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5 Stars rated.

Having a hot water tank leak is no fun by any means so having had such professional service and honesty and efficient workmanship made the whole experience pleasant.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very friendly and took the time to explain the pros and cons with everything...wasnt a cash cow....very happy

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent initial troubleshooting by manager. Technician arrived on time. Provided Next day service. Excellent workmanship. Obtained proper permits. Feel assured job was done right. He was neat.

5 Stars rated.
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5 Stars rated.

everything was awesome,great job.

5 Stars rated.
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5 Stars rated.

I was extremely impressed with the service and most definitely recommend Borders to friends and family. Awesome

5 Stars rated.
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5 Stars rated.

Justin has been wonderful to work with. He is very punctual, professional, and friendly - every time. He is full of knowledge and is more than happy to educate when asked. We will continue to work with Border as they have been great to deal with and provide exceptional employees to do the work we require within our business.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you for the lovely Christmas gift basket Mike. A nice surprise. We are very happy with the information and service we received this past year regarding our new air conditioner and upgrading to our furnace. Mike, Justin, Aaron, Owen and all the great people at Border have been very knowledgeable, diligent and friendly to deal with over the years. Thank you, thank you, Anne Sullivan and Stephen Vallentyne

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service done by Justin to our gas fireplace. Justin was very professional and helpful in providing answers as well as options that I could consider without a heavy sales pitch. Very personable young man who spoke highly of the company. Work was done in an efficient and effective manner. Merry Christmas Justin!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Left boot marks on the carpet.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a new water heater installed. Excellent job, good workmanship. Left a few boot marks on our carpet.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Jeff and Adam were awesome to work with! Would be happy to have them back!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently purchased a house. When I took possession I couldn't get the heat working. I called the after hours number and Adam was available to help me. There were some glitches with my furnace and Adam contacted Jeff who came over to help. I was more than impressed with their service! Both had a helpful, friendly, approachable attitude. They were more than happy to answer any questions that I had. It turned out I had a gas leak with my stove top. Jeff was more than willing to help me with it! I appreciate the service both service technicians offered and would highly recommend them! I know who I will be calling in the future! Thanks!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very quick and efficient service. Technician found issues with filters that I did not know existed. Explained the thermostat and the various settings. Great job and now am confident that the heating and cooling system is working effectively.

5 Stars rated.
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5 Stars rated.

Very courteous service We were given advices on how to save money by doing simples preventatives maintenance ourselves. Very helpful service - thank you

5 Stars rated.
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5 Stars rated.

Shawn was efficient, and willing. It was a pleasure having him do my plumbing work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Having a broken furnace, I randomly selected a repair company to call. When Jeff showed up, his knowledge and professional demeanor made me glad that I had called Border. The repair was done efficiently and he took the time to talk me through what he was doing, even fixing another issue I had while he was there. I would recommend highly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven was very helpful and professional. He explained clearly what my furnace needed and my options. The company called me to let me know he was running early which i greatly appreciated - we are all busy these days! Anyways, highly recommend this team and in particular Steven! Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike has a great team - Steven R came to do our furnace maintenance and was great to deal with

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven R recently came to do our fall furnace checkup, service. He was a pleasure to deal with, informative and efficient. Thank you for prompt and professional service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven R

5 Stars rated.
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5 Stars rated.

Did a good job . Helpful explains things. Getting the job done on the spot right after estimate was great . I tried to. Use review buzz and couldn't make it work initially .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike, I want to thank you for the excellent service your company provided, installing a new furnace and air conditioner. The people you had doing the installation did a fine job. Both units work very well. Thanks again for a job well done. Bob.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just a quick question re the $99.00 call out fee, was told it would be eliminated if work was done, but I still got charged it even after agreeing to work????, am I missing something?.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service call to check out furnace with questionable heating. After a minor repair, Aaron spent well over an hour checking the running through an entire cycle to ensure that it was heating properly. Explained the system to me so that I understand its natural cycle -- i.e. how far the temperature can fall before it cuts in. Then he helped me, above the call of duty, to light my fireplace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks to jeff he got my furnace up and running again(, I know it needs to be replaced soon), put in new thermostat and checked over furnace, spent lot of time explaining everything to me, thanks jeff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks again Aaron since the service and me changing the filter I am confident my old furnace is running more efficient and I can stretch it's life a little more until I can afford a new one. Harley says thanks too :) Hope you have a very Merry Christmas. Susie

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent Service provided by Border Plumbing Heating & air. The technician showed up to our house 10 min ahead of schedule & knock at our door 2 min before the scheduled time. He introduced himself and stated what he was planning on doing. Very polite, very respectful he immediately put shoe covers to protect our floors before proceeding. He was very meticulous while inspecting our furnace. He gave us advices on how to perform simple maintenance ourselves that would save us money and extend the life of our furnace. Also very knowledgeable on other parts of our heating system / Air conditioning / hot water tank only after we asked his opinion. He gave us a thorough written report on the furnace - Best service we've add in Kelowna.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I contacted Border to install a kitchen faucet. Their service man Shawn" was dispatched to us within a few hours. The job proved to be challangeing as the water leak from the old faucet had softened the particle board. Shawn was creative and did a good job under difficult conditions

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently had Justin to my home to to a furnace evaluation. It's inevitable that this old thing needs to go, but I really appreciated his professionalism and analysis. He was most informative and I was most impressed with his knowledge and expertise. Border's reputation is everything, and so far I feel they will give the utmost in service. Arrived early and was here for over 2 hours to review the furnace! Kudos to Justin!! Thank you so much! He should get a raise immediately!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn did a great job replacing toilets and he replumbed the house to bring it up to code. Also has a good eye for fixtures and replaced them for me. Good job! Look forward to seeing him annually for inspections. Many thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron ***** was my technician and this is the first time using Border. I felt very comfortable with Aaron in my home and felt he was very thorough with servicing my furnace and proving me the written review upon completion. Thanks Aaron look forward to seeing you next year :) ***************************************************************

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shaun and Matt did a great job installing the new faucet in our kitchen. Service was prompt and efficient. Both representatives were pleasant, knowledgeable and respectful. I would recommend their service to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We chose to have Border Plumbing & Heating replace our old A/C because of the excellent service we received from Mike L when he came to the house to give us a price. He is very knowledgeable and explained every question that we had.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good company and great staff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Adam was super helpful and knowledgeable. When we have our spring maintenance check-up, we will request to have Adam.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was on time, efficient and very good at explaining the work he completed on our annual furnace maintenance. It was nice to deal with a friendly and honest professional such as Jeff. I would highly recommend Jeff and Border Plumbing Heating & Air for your furnace and air conditioning needs!

5 Stars rated.
5 Stars rated.
5 Stars rated.

a very competent service rep with the right kind of pazazz that makes these people who they are. a job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great, thorough service from Aaron for our annual furnace inspection. Other companies we have had do the same service took about one half hour but Aaron was here for over 1.5 hours. He was also very friendly and gave us advice on when to replace the filter as well. Highly recommend him and Border Plumbing and heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

THE COMPANY DOES AN EXCELLENT SERVICE FOR IT`S CUSTOMERS. THE SERVICE GANG ARE FANTASTIC SHOWING COURTESY AND KNOWLEDGE WITH THE PRODUCT THEY PROVIDE. THE FOLLOW UP SERVICE IS GREAT. THE COST OF OUR PURCHASES WAS SOUND AND REASONABLE. I WOULD HIGHLY RECOMEND THIS COMPANY TO ANYONE.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are long term customers and will remain so.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff came to our condo and very professionally explained the way our gas fireplace worked. He made sure everything was working correctly. Because Jeff made us feel safe, we will call on him for any service we may need. Dick Lee.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was helpful and took the time to explain what a furnace "tuneup" included and the overall operation of my high efficiency furnace. He explained the annual contract and made a note to remind me to renew next year.

5 Stars rated.
5 Stars rated.
5 Stars rated.

prompt, efficient, friendly - thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

If you want confident service this is he Company to provide it in all aspects required.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. We will be using this company for all our plumbing and electrical needs

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff C was very thorough, knowledgeable and a great guy to deal with. I would recommend Jeff C to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Today we had our furnace serviced. Jason did an excellent job. He was very professional. Great Job

5 Stars rated.
5 Stars rated.
5 Stars rated.

This morning Steven R checked our furnace. When he was finished, he reviewed his findings with us and explained any concerns to our attention and what recourse we might consider. We are quite pleased with the manner in which he performed his inspection and would highly recommend him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are as usual Very pleased with the service from Border. Today Jeff explained everything that he was doing. He was very paitient with us in explaining what we didn't understand. He was so good that We will be requesting to have Jeff come to any other service calls we need

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, technician Steve was efficient !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff did a great Job. I always recommend Border plumbing and heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service. Fixed my problem. Gave me information and suggested a yearly maintenance pkg. all good!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The corrosion was pointed out as well as some rust with Aarons scope that I could see one the screen. As well as the first thing Aaron said was "we want to make sure it is safe". I know my system is old, but was never pressured into replacing right away. He said it should make through 1 more winter safely.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was very thorough and professional and pleasant to deal with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My experience with Steve R.- EXCELLENT. Knowledgeable, professional. Definitely will recommend this is company to my friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven R was here & performed my fall furnace maintenance. I found him to be very efficient & friendly. He did an excellent job explaining what he had done and also how my furnace is performing. I would have him anytime again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am so pleased that I called Border some 8 yrs ago, and have been able to rely on such efficient & trustworthy service. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was very knowledgeable and thorough. He showed me a few things as I was unfamiliar with the furnace, just having moved in a few months ago. Thanks for the great service! He was even early!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I'm very satisfied with the friendly, knowledgeable and courteous people at Border.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff did a great job doing the yearly servicing of my furnace. Very knowledgeable and thorough. Would definitely have him next year.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Been with Border for many years and we trust in their service

5 Stars rated.
5 Stars rated.
5 Stars rated.

From the moment Jeff answered my first question I had every confidence in his knowledge and integrity! I will certainly contact Jeff for future needs and if he reflects the standards of this Kelowna company then I suggest you contact them for your heating needs!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thorough competent service ; Great customer education. Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron Short was excellent as per usual,also to his helper which we for got his name sorry,we depend on you.Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron arrived as scheduled, took care to wear booties and keep the place as clean as he found it. He was polite and informative.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steven R was professional and efficient. He quickly assesses the work to be done and gave us a quote as to the cost of the repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had my fall service for my furnace. Steve was friendly, gave me information on what he was doing as well as on how my furnace was performing. He was thorough and passed on helpful information regarding filters and a sound barrier that I had in front of my furnace. Very happy with everything.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was very helpful in explaining how to operate our new thermostat, very friendly service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fantastic service from Jeff. Quick and efficient. Very knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason was friendly, efficient, and did a great job. I will be using boarder for the yearly maintenance of our fire place, air conditioner, and furnace. Price seemed to be fair, I like the fact they give air miles.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt service was appreciated and complete explanation of what he did was great. Also it was obvious Jeff believed in the annual maintenance plan, and it would be a beneficial deal for me, especially when we are away in winter months and have a neighbour check in on my home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff Coles came and did an annual check on my furnace today. He was very courteous and worked in a professional manner. He explained everything he did, and compared to the service report from a year ago. He encouraged me to sign up for an annual contract and after discussing it further with him, I decided that was a good plan for me to have, and did sign up. A very satisfied customer here.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you for the great service today!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff C. provided a very thorough and professional assessment of, and service to, our heating system in a very courteous and efficient manner. I would recommend his services at any time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was very courteous and efficient, while he presented the assessment and carried out the service of our furnace in a very professional manner. I would highly recommend his services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff was neat, friendly and professional in his service. We were very pleased with his work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin was fantastic. We had heard from another technician that we would most likely require a new AC system. When Justin came, he took the time to thoroughly address the problems with our current system and provided an in depth "play-by-play" of what was happening. He was professional, friendly, genuine, knowledgeable and trustworthy. We are now enjoying our working AC system! It's the coolest it's been in 7 years in our home!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn did a great job.......again! Thanks!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently had my A/C completely replaced by Border and the two technicians ( Jason M & Julius ) did a great job. Both were very courteous, friendly and knowledgeable. They wasted no time and cleaned up completely when they finished. We are very satisfied with the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am completely satisfied with all the staff that I have had contact with both with my furnace and A/C problems. All staff seem to be well versed in customer service. Brian Buck

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff arrived on time and was prompt and efficient in carrying out his servicing of our A/C. He outlined his duties in doing so, explaining In detail the outcome and impressed us as a highly competent and very dedicated representative of his company. J.D. Henry

5 Stars rated.
5 Stars rated.
5 Stars rated.

It is nice having a plumbing and heating company that works in a professional manner. To have a well groomed, well mannered technician show up at the door and take me through everything he is doing step by step is very much appreciated.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff came and did the annual check on the air conditioner today. Did an awesome job checking things out and then explaining everything to me. Discovered that the capacitor was defective and replaced it. Fortunately it was under warranty. Very efficient and very professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff C. was very professional and pleasant. He explained everything very clearly and make sure things were left as he found them, when he was done the repairs on our AC. A big Thank You to Jeff

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jeff did a great job, and let us know what was wrong and how he was going to fix it, AND what the cost would be. Plus the service time was excellent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Out off all days when the weather is in the 40's, my home air conditioning system decides to fail. I called in on off hours and was lucky to have Jeff sent to me to save the day. He was prompt knowledgeable and very thorough in explaining what the issue was and what remedy the situation calls for. An absolute pleasure to have in my home. By far the best customer service experience to date. Thanks Jeff!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Today, June 26, 2015, my air conditioner was not blowing cool/cold air. I called Border Plumbing and they sent Jeff Coles to help me out. He was busy at another callout but came directly to my house at his earliest convenience. He was thorough at his work and even verbally explained everything he was doing with my air conditioner. Jeff was very pleasant and friendly and a real pleasure to deal with. He was a real gentleman and acted professionally at all times. I would recommend him to anyone. He had my air conditioner up and running in less than an hour. - Ian in Kelowna, B.C.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Technician was excellent!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service as always. We have been customers for over eight years and have always had great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason was polite, and explained anything I asked about thoroughly. We were more than pleased having him service our unit.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Danielle completed the work quickly and explained what she was doing to service the AC. She also offered to find me a cover for the AC. Good service call.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dear Christina Aaron did as usual a wonderful job. He knows his business. Thank you very much - Aaron. I would like also to thank also all the office staff for there help. Have a good weekend Werner

5 Stars rated.
5 Stars rated.
5 Stars rated.

Have been dealing with border since 2006 and have always been pleased with the people and the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn was competent, thorough ,polite and easy to get along with,he also completed the work in a timely fashion.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Border always does a great job. Clean, professional, reasonable. Justin keeps the air conditioning running perfect, year after year!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn was great , very professional and we chatted like we have known him forever, will recommend Shawn for sure! Great work !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

SHAWN WAS GREAT VERY PROFESSIONAL THE WORK HE DID WAS AWESOME WE WOULD RECOMMEND SHAWN FOR ANY PLUMBING NEEDS -THANKS SO MUCH SHAWN !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service - prompt (important) and professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron was very helpful. Answered all our questions and gave good suggestions. Very professional. We will continue to be loyal customers and recommending him to our family and friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn just finished an entire re-pipe of my 30 year old house. It took two days with his competent assistant, Matt. I was very impressed with his positive demeanor and professionalism. He was available for my many questions and took no shortcuts. I trust him to work on anything at my house. It's great to be rid of old poly-b pipe that bursts for no reason. I strongly recommend him for the job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Owen Miller installed my new a/c and hot water tank. He was prompt, courteous and knowledgeable. Great customer service is rare these days. It's so nice to see Border values their clients.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very pleased with the service provided by Justin. He is an excellent representative for your firm. He is professional, friendly and completed the repairs quickly. Suggested the Gold Service Plan which we were happy to join. I will have no difficulty in recommending Border and Justin. Five star all the way.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good, analytical, I liked the way Justin solved all the problems, in a professional manner. I had a fireplace insert that was giving me problems for years. other companies could not solve the problem. Justin solved it. a good employee speaks well of the company he works for and Justin speaks highly of Boarder.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt service within an hr of calling, Danielle was professional, friendly n knowledgeable. Repair completed in timely fashion .. And was also big dog friendly

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn was courteous, explained all the work to be done and did an excellent job for us.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn C and his partner worked on my parents house Feb 5 & 6, 2015 doing a complete removal of all polybutelene water lines in their 1990's home. Their professionalism and workmanship is excellent. Shawn went over with me the locations of all the new shut-offs and fully explained the work they did as it was extensive. Everything was replaced, right down to the kitchen sink! We are very happy with the quality of the products they used, (sink and faucets) and were delighted that it was completed sooner than even promised! I would highly recommend Shawn to upgrade the Poly B in any home that currently has this installed. I wish Shawn could come do my own home in Castlegar! Vanessa O, Florence and Jack S. Peachland

5 Stars rated.
5 Stars rated.
5 Stars rated.

In mid-January, Shawn returned to finish the re-piping project, which was replacing the pipes to the showers and changing the valves. He accomplished what seemed impossible by accessing the space between the shower stall in the ensuite and the shower in the main bathroom, which were back to back on an inner wall. Shawn takes pride in his work and looks after many details that others wouldn't pay attention to. We had to get our pipes replaced as "poly B" was installed when the house was built. If you need to have your home re-piped I heartily recommend Border Plumbing and Shawn in particular..

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason serviced my furnace today and was pleasant, efficient and readily explained things to me about my furnace. He seemed to like my dog too,